Renewal Sales Specialist (Korean + English)

Initiate steps to help customer concerns/roadblocks prohibiting satisfaction or product usage
Maintain the customer management system (CRM) to ensure all relevant data is captured
Undertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts
Provide accurate weekly/ monthly/ quarterly sales forecast
Manage external competitive pressures and handle objections to retain customers or win new customers
Work within a dedicated territory and team for your assigned client to achieve your revenue- based quota by selling renewals/services, may offer up- sell opportunities
Work with a team and report directly to a Sales Manager
Work with your team and management to provide a professional experience during all interactions with customers and prospects
Manage high volume of customer contacts through phone and email each day – majority of communication is outbound
Mastery of product knowledge and technical understanding of services to assess client requirements

Excellent knowledge of MS Office programs
Experience working with Salesforce.com or similar CRM
Problem solving skills
Fluent in Korean verbal and listening
Experience learning new technology and data
2+ years of experience working in a customer service or sales capacity
Prior success in achievement of personal and team sales quota/goals
Experience in high- volume calling

Probation period is paid at 100% of salary.
Social insurance is calculated based on full salary.
Monthly KPIs, with compensation based on performance.
The labor contract is signed after two months of probation.
Location: District 11, HCMC
After passing probation, the employee will be offered a one- year contract.

Cập nhật gần nhất lúc: 2025-11-29 01:35:03