New Product Development and innovation exiting Products/ Processes
Developing formulations for new products as agreed calendar or improving existing ones
Supplier Development for raw materials and packaging for new products
Drives innovation for exiting products and processes
Establish Product Standards, Gold Standard (GS)
Develop production/ store process for new products
Set up technical standards for raw materials and finished products, product shelf life
Responsible for inspecting new raw materials in the first three batches to ensure suppliers meet agreed technical standards
Develop new product profile for R&D library
Drives sustainable GS
Transfer technical knowledge, processes, and documentation to QA and Production departments
Supply Chain Support
Analysis and define current production issues with QA/ Production/SE and propose solutions to improve product quality and consistency
Ensure that raw materials and finished products comply with local food regulations and Jollibee‘s guidelines and specifications
Serve as a member of the sensory evaluation panel, with strong sensory skills and represent the local market
Take part in evaluating/studying food production equipment and processing technology used in finished products for upgrades and updates
Responsible for studying the quality of products over their shelf life
Responsible for studying the production feasibility of new or improved projects
Develop Third- Party Supplier as FG Production Outsourcing: apply full process of technical and product improvement
Technical support for Store
Responsible for inspecting, researching, and proposing changes or updates to improve product quality and consistency
Responsible for setting up product operating parameters for newly used or upgraded equipment at stores
Alternative sources and Cost saving
Responsible for conducting product industrialization trials to ensure production line feasibility and assess raw material samples for substitution or improvement
Implement the establishment of technical standards for raw materials from new suppliers
Proposing, and ranking suitable alternative raw material sources for production or in- store use
Supervise inspection of new raw materials in the first batch to ensure suppliers comply with the agreed technical standards
Technical system management
Drive continuous improvements to enhance system effectiveness.
Review R- HACCP/GS documentation
Review Finished good/ raw material/packaging specifications/ process flow according to VN regulations.
Cross functional – collaboration
Take a lead technical role, planning and coordinating timelines with other departments. Work with QA/QMRS/ SE/ Operation to define quality standards and resolve.
