Reservation Trainee - Thực tập sinh Đặt phòng (6 tháng)

Input and update reservation details in the Property Management System (PMS).
Coordinate with Front Office, Sales, and Housekeeping teams to ensure booking accuracy and guest satisfaction.
Learn and apply upselling and cross- selling techniques.
Maintain confidentiality of guest data and follow company policies.
Provide accurate and professional information about room types, rates, and promotions.
Support in managing group reservations and special requests under supervision.
Support preparation of daily and weekly reservation reports.
Assist in handling guest inquiries and room bookings via phone, email, and online platforms (OTAs, brand website, direct channels).

Exposure to international- standard hospitality environment.
Potential opportunity for full- time employment after internship.
Coaching and mentorship from experienced supervisors.
Internship certificate upon successful completion.
Practical training in hotel reservations and guest service procedures.
Internship allowance (if applicable) and staff meals during shifts.

Bữa ăn trong ca + đồng phục cấp phát
Cơ hội trở thành nhân viên chính thức sau khi hoàn thành chương trình thực tập
Phụ cấp: 1,000,000 VNĐ/ tháng

Cập nhật gần nhất lúc: 2025-11-06 08:05:02