Room Attendant (Nhân viên buồng phòng) - Sheraton Grand Danang

Anticipate guest needs, handle guest enquires, and solve problems
Attends meetings and training sessions as required.
Ensures guest services specified by supervisor and guests requests are promptly and
Carries out valet services when required including delivery of linen or processing laundry orders.
Reports damage or malfunction in hotel rooms to supervisor. and repair...
Cleans and maintains guest rooms, guest corridors, linen rooms and cupboards according to s standards and procedures.
When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.
Maintains a section room report.
Records room status in allocated section accurately.
Reports unusual behavior/activities on floors to supervisor
Adheres to personal grooming and hygiene standards.
Maintains equipment in proper state of cleanliness
Performs other task assigned based on the hotel needs or requirementsMarriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people- first culture. We are committed to non- discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
Creates and maintains floral arrangements.
Report guest complaints to supervisor immediately.
Reports and submits lost and found articles to superior immediately.
Meets with supervisor and takes on daily assigned tasks.
Actively participates in organized meetings.
Replenishes guest supplies.
Creates a positive hotel image in every interaction with internal and external customers.
Maintain a high level of product and service knowledge in order to explain and sell services and facilities to guests
Assist guests and escort them to locations within the hotel at their request
Maintains a daily room checklist.

Job knowledge/ skill:
Education: Graduate at least from high school (housekeeping certificate is preferred)
Polite, courteous and helpful.
Must be organized and structured.
Experience: Experience in housekeeping department in 1 year at the same position is preferred.
Able to priorities requests effectively.
Additional skill required:
Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees.
Able to speak in Basic English.

100% service charge in probation time, full insurance, healthcare plan and 24 hours insurance
A lot of opportunities for training, development and internal promotion
5 days off/week
Great discount on room rate and F&B for associates, family and friends

Cập nhật gần nhất lúc: 2026-01-29 10:55:03