Sales Executive - Freight Forwarder

Job Summary:
We are looking for a Sales Executive who is responsible for driving business growth by identifying, developing, and maintaining strong relationships with clients in need of logistics and freight forwarding services. This role focuses on promoting the company’s solutions—including air, sea, and land transportation, customs clearance, and supply chain management—to meet customer requirements and achieve revenue targets. The Sales Executive will actively seek new business opportunities, negotiate competitive rates, and ensure exceptional customer service to enhance client satisfaction and loyalty.
Responsibilities:

Attend industry events and conferences to stay current on market trends and developments.
Provide support to the operations team to ensure smooth shipment execution.
Identifies and targets potential customers in need of Freight forwarding, transportation, supply chain solutions.
Develop and maintain a pipeline of prospective customers.
Perform other duties as assigned.
Monitor and report on market and competitor activities.
Maintain and develop customer relationships through networking, cold calling, referrals, and meetings.
Negotiate rates, terms, and service agreements with customers to achieve sales objectives.
Coordinate with the operations team to ensure timely and accurate documentation.
Resolve client issues and complaints in a timely and effective manner.

Key Performance Indicators (KPIs):
Services & Documents: Know the company’s shipping services, transport paperwork, and how the shipping process works from start to finish.
Industry Awareness: Keep up with new changes in the logistics field, updates from partners, and what competitors are doing, so you can apply them in your work
Profit Goals: Reach monthly profits that are 2.5 to 3 times your basic salary.
Sales Reports: Share complete and accurate sales updates with your manager when requested.
Logistics Knowledge: Understand how goods are transported, how customs work, and international shipping rules like Incoterms.
Requirements:

Follow company rules and behave politely and kindly with coworkers, partners, and clients.
Fluent in English communication (spoken and written).
Proficient in Microsoft Word, Excel, Outlook, and PowerPoint.
Communicate well, persuade others, work in teams, and handle problems calmly.
Convince customers and find deals that benefit both sides.
Work confidently without waiting for detailed instructions, and make clear personal plans.
2–4 years in a similar role in the logistics industry
Always care about customer needs and satisfaction.
Bachelor’s degree in business administration, Logistics, or a related field.
Strong interpersonal, persuasion, teamwork, and problem- solving skills.

Benefits:

Health insurance after 1 year of employment
Full- salary social insurance after probation
Training and career development opportunities
13th- month salary based on the proportion of months worked
Birthday, Lunar New Year, and other holiday bonuses based on the proportion of months worked
12 days of annual leave, 1 day off for Christmas

user defined, user defined, user defined, user defined, user defined

Cập nhật gần nhất lúc: 2026-03-11 12:30:03