Sales & Operation Supervisor (Feild force)

Position Overview
Sales & Operation Supervisor is responsible for driving retail sales performance (50%) while ensuring excellent store operations and compliance (50%) across the local market. This role acts as a bridge between sales growth objectives and operational excellence, ensuring all retail activities are aligned with HQ standards and local market needs.
Key Responsibilities
Sales Responsibilities (50%)
• Lead and coordinate sales for new store openings, ensuring on- time launch, smooth execution, and strong initial sales performance.
• Work closely with operations to manage inventory turnover and ensure high stock accuracy, minimizing stock shortages, overstock, and sales loss.
• Drive sustainable revenue growth by optimizing sales strategy, product mix, pricing execution, and promotional effectiveness across the store network.
• Recruit, train, coach, and motivate the sales team to consistently achieve sales targets and improve productivity.
• Monitor daily, weekly, and monthly sales performance, identify gaps promptly, and implement corrective actions in a timely manner.
• Take full ownership of store sales performance
• Collaborate with Marketing and HQ to effectively implement campaigns, promotions, product launches, and EU promotional programs.
Operations Responsibilities (50%)
• Conduct regular retail audits to ensure compliance with Karofi standards, SOPs, and brand guidelines.
• Ensure proper implementation of operational policies, reporting discipline, and internal controls.
• Manage daily retail operations of the store network to ensure smooth and efficient execution.
• Supervise store layout, visual merchandising, and POS materials implementation.
• Monitor inventory levels, stock accuracy, sell- out, and coordinate with relevant teams to avoid stock issues.
• Prepare and submit weekly/monthly sales and operations reports to the Vietnam HQ.

• Willing to have frequent business travel.
• Minimum 5 years of management experience in a similar role within Modern Trade (MT) / Retail channels.
• Bachelor’s degree
• Proven experience managing or overseeing large retail distribution chains for ITC, Home Appliances, or Technology products. (For example: Điện Máy XANH, Nguyễn Kim, Media Mart, HC (Home Center), FPT Shop, Pico, Điện máy Chợ Lớn, và Thế Giới Di Động, CellphoneS)
• Good English communication skills, both written and spoken
• Strong leadership, ownership mindset, and ability to operate independently in an overseas assignment.
• Experience working with structured retail systems, performance KPIs, and cross- functional coordination.

Laptop, Chế độ bảo hiểm, Du Lịch, Phụ cấp, Chế độ thưởng, Chăm sóc sức khỏe, Đào tạo, Tăng lương, Công tác phí, Nghỉ phép năm, CLB thể thao

Cập nhật gần nhất lúc: 2026-01-10 05:00:04