Sales Operations (FMCG)

Support post- sales activities: receive customer feedback, coordinate issue resolution (if any), and ensure the best possible customer experience.
Handle and monitor all order- related documentation, including contracts, bookings, estimations, product labeling, questionnaires, payment documents, and other customer- specific requirements.
Track and update delivery schedules; follow up and coordinate with stakeholders to resolve any issues arising during order execution.
Act as the key coordinator between relevant departments (Finance, Booking, Estimation, Logistics, Production) to ensure a smooth end- to- end process from quotation, order placement, contract execution to final delivery.
Coordinate and follow up on receivables and payments; work closely with the Finance team to ensure timely cash- in and cash- out processes.

Requirements

Good command of English is an advantage.
Detail- oriented, careful, calm, able to handle pressure, and capable of working independently.
Bachelor’s degree in Finance, Business Administration, International Business, Marketing, or related fields.
Strong skills in communication, problem solving, and negotiation.
Advanced proficiency in Excel and strong analytical/reporting skills.
At least 2 years of experience in a Sales Admin/Sales Operations role, preferably in FMCG.

Benefits

Social insurance based on full salary.
Provided laptop and necessary working equipment.
Performance bonus (KPI).
Participation in company bonding activities (Team Building, Company Trip, etc.).
Fixed 13th- month salary.
Salary: Negotiable.
Lunch allowance: 35,000 VND/day.
Quarterly corporate training programs.
Holiday and Tet bonuses.

Laptop, Chế độ bảo hiểm, Du Lịch, Phụ cấp, Xe đưa đón, Đồng phục, Chế độ thưởng, Chăm sóc sức khỏe, Đào tạo, Tăng lương, Công tác phí, Phụ cấp thâm niên, Nghỉ phép năm, CLB thể thao

Cập nhật gần nhất lúc: 2025-12-08 18:25:03