Security Manager

JOB OVERVIEW:A Chief Security directs security staffs to deliver a safe Guest and Member experience while coordinating with government and law enforcement and ensuring compliance with local safety legislation and emergency procedures

Customer relations
• Assist hotel guests whenever require.
• Anticipates guests&039; needs and takes them into consideration. Handles guests&039; requests for information and provides answers.
• Handles any customer objections, comments or complaints; provides a response as soon as possible while the guest is still at the hotel.
• Gives priority to guest relations, while taking care to respect administrative procedures
Professional techniques / Production
• Coordinate with Chief Engineer for control of lock and key system in the hotel.
• Provide customer a secure and safe environment combined with interaction with both guest and employees and being available for information and advice.
• To manage and control security camera system, preventing fire system. To coordinate with relative sections to train staff specialists in preventing and fighting fire inside working place.
• Implement safety and security training program and ensure effective dissemination of procedures and policies to all employees.
• Make schedule of weekly operation and coordinate the activities of the department.
• Fully aware fire emergency and typhoon procedures

Team management and cross- departmental responsibilities
• Helps train and develop other staff in the team.
• Assures the interface between all hotel departments and service providers if necessary.

Management and administration
• Respects procedures governing invoicing and cash operations
• May be asked to undertake administrative tasks as needed

Hygiene / Personal safety / Environment
• Knows and applies the hotel&039;s safety regulations (in case of fire etc)
• Ensures the safety of people and property
• Ensures that the workplace remains clean and tidy

DUTIES AND RESPONSIBILITIES:

Knowledge & Experience/Kiến thức và kinh nghiệm.

Tốt nghiệp Trung học phổ thông. Có chứng chỉ đào tạo các chuyên ngành Quản trị khách sạn, Du lịch là một lợi thế.
At least graduated high school. Additional certification(s) from a reputable Hospitality Management school will be an advantage.
Ít nhất 3 năm kinh nghiệm ở vị trí tương đương và/hoặc công tác tại các trường quân đội, bao gồm cả kinh nghiệm quản lý an ninh trở lên hoặc các văn bằng, chứng chỉ và công việc khác liên quan.
Minimum 3 years of security and safety experience and/or military/law enforcement experience, including management experience, or an equivalent combination of education and experience.
Tiếng Anh: khả năng viết và giao tiếp tốt.
English: good writing and communication skills

Salary and Allowances/Lương và các chế độ khác

Monthly meal allowance./Phụ cấp tiền ăn hàng tháng
Support to relocation allowance by ranks./Hỗ trợ chi phí nhận việc.
Home Visit allowance/Phụ cấp về thăm nhà.
Full Salary & monthly Service Charge in probation period./100% Lương và tiền dịch vụ trong thời gian thử việc
Benefits/Các chế độ Phúc lợi

Support shuttle bus to Hotel./Xe đưa đón nhân viên
Supported housing staff with full amenities and entertainment area./Hỗ trợ nhà ở nhân viên với đầy đủ trang thiết bị
International working environment, join courses of Hotel Standard/Môi trường làm việc quốc tế và được tham gia các khóa học theo tiêu chuẩn Khách sạn.
Uniforms are provided according to Hotel standards./Được cung cấp đồng phục làm việc.
Support for 2 meals during the work shift./Hỗ trợ 2 bữa ăn trong ca làm việc.
Insurance policy/Chính sách bảo hiểm

Insurance according to the provisions of Labour law/Được đóng bảo hiểm dựa theo quy định của luật lao động.
7 accident insurance/Bảo hiểm tai nạn 24/7

Cập nhật gần nhất lúc: 2026-01-09 08:30:03