Job Description:
ACCOUNT MANAGEMENT
Be a brand ambassador that comprehends client’s business to communicate with internal teams
Be responsible for managing 4 – 6 big client accounts in parallel smoothly
Be responsible for organizing and managing the work of internal team, ensuring timely completion and quality of work
Be responsible for overall planning of livestream sessions for MCN exclusive KOL and client brand projects
Predict problems that may arise and prepare solutions
Monitor work progress and keep in contact with clients at all stages (briefing, proposal, contract, production, campaign management).
Be initiative in account management tasks: meet up with clients & KOL, take briefs, brainstorm, research about brand/KOL/consumer insights…
Fulfilling yearly designated business KPI
Follow- up payment as per the contract, report directly to Business Director and Accounting team if any payment delays
Balancing competing priorities and multiple projects while meeting strict deadlines is critical Lead internal and external meetings
Possessing a planning- led mindset, thus proficiency knowledge in Social Commerce & Social Influencer Marketing planning & IMC correlation is a plus
Plan and monitor budget, profit & loss sustainability and profitability
Control and be responsible for the P&L of the projects, monitoring and optimizing the projects’ profit margin
BUSINESS DEVELOPMENT
Proactively seek for new business opportunities from current clients and new clients.
Build and maintain relationship with client’s direct working team (middle manager)
Self- plan individual and department targets and achieve results based on business direction of the company
TEAM MANAGEMENT
Maintain the spirit and values of the agency to the team.
Lead, train and manage AM, AS, SAE and AE
Solve team and cross- team problems.
Job Requirements:
English requirement: Working Proficiency
Be stable under pressure and have a strong sense of urgency.
At least 3+ years of experience in a similar position or Ecommerce as KAM
Experience in Influencer Marketing
Be a Problem Solver with a positive “I CAN DO” attitude.
Must be effective at multitasking, time management, presentations skills, strategic and innovative thinking.
Strong interpersonal skills and team player.
Benefits:
Social Insurance, Health Insurance as required by law
Competitive salary and bonus based on the actual performance
Team Building, Company trip, bonding activities.
Work in a very motivated & open working environment
Working time and Location:
Long Beach Building, No.1 Ba Thang Hai Street, Vuon Lai Ward, HCMC
Monday- Friday: 9.00am- 6.00pm
