Senior GenAI Machine Learning Engineer

ABOUT FPT SOFTWAREFPT Software, a subsidiary of FPT Group, is a leading global IT service provider headquartered in Vietnam. With 33,000+ employees in 88 offices across 30 countries, we serve 1,100+ clients, including 96 Fortune 500 companies.

We believe diversity fuels innovation and strive to create an inclusive workplace where talents of all backgrounds thrive. We welcome expatriates and international professionals to bring fresh perspectives and help shape the future of technology.

JOB OVERVIEW• In this position you will drive the development of GenAI activities globally, and bring expertise to leverage Large Language Models (LLMs) across languages and modalities for AI- driven products. You will work on LLMs, prompt engineering, system integration, agents orchestration and more using frameworks such as Langchain, AWS Bedrock, or similar. This role offers an opportunity to innovate in an insurtech environment, delivering next generation Gen AI solutions that modernize how the business operates, working closely with the Head of AI, data scientists, engineers, and product manager.

RESPONSIBILITES
• Driving the design, development and scaling of internal AI agents and customer- facing agentic solutions such as GenAI- powered Contact Centers
• Designing and deploying custom solutions on AWS Bedrock by using foundation models from leading providers.
• Working with the data science team to apply generative AI to other business areas, including document processing, claims decisioning, and reporting.
• Supporting bolttech global GenAI roadmap bringing expert insights on the technology to adopt
• Building scalable APIs and backend services to support real- time AI inference.
• Contributing to governance efforts by ensuring generative AI solutions follow responsible AI principles, including transparency, data privacy, and compliance with industry standards.
• Tracking industry trends and recommending tools or approaches to improve system performance and capability.
• Fine- tuning and evaluating large language models by using proprietary and external datasets.
• Building and integrating generative AI applications for customer interactions by using LLMs and orchestration frameworks.
• Documenting solutions and collaborating with engineering, product, and customer teams to align requirements and output.
• Ensuring reliability, privacy, and accuracy of Gen AI responses by applying testing and monitoring tools.

• Advanced knowledge of Python and some experience in ML frameworks (PyTorch, scikit- learn, etc.) for training, fine- tuning, and deploying generative models is desired.
• Proficiency in spoken and written English at a minimum B2/C1 level
• Ability to contribute both independently and as part of a team.
• Knowledge and experience with transformer architectures, prompt engineering, retrieval- augmented generation (RAG), guardrails, and LLM evaluation methodologies.
• Experience with Cloud technology, preferably AWS.
• Hands- on experience of MLOps and LLMOps is desired.
• Knowledge of design, implementation and management of distributed training pipelines for LLMs to ensure scalability and efficiency are nice to have.
• Excellent analytical and problem- solving skills.
• 6+ years of experience in AI and machine learning, out of which 3+ years of experience in machine learning engineering, NLP, Generative AI, and LLM technologies.
• Experience with Voice Conversational AI will be a big plus.
• Excellent listening, communication, interpersonal and presentation skills to articulate complex technical ideas to cross- disciplinary internal and external stakeholders
• Experience with LLM Agentic workflows and frameworks (Langchain, LangGraph, LlamaIndex, etc.).

• Singing bonus up to 20M
• International exposure and career growth across global locations
• Sponsored training courses for personal growth and up to 100% coverage for certification costs
• Attractive annual summer vacation allowance
• Work- life balance benefits with a flexible leave policy and annual health check- ups to support employee well- being
• Global and inclusive workplace with monthly cross- cultural events
• Salary range: $1300 – $3000
• FPT Care insurance plan tailored for FPT employees

Special offer for senior level:
• Relocating package: Up to 100M (for senior candidates from Hanoi/HCMC to Danang City)

Cập nhật gần nhất lúc: 2025-11-02 23:30:04