Senior Logistics Executive

Reserve Logistics Management
• Collaborate with 3PL partners and internal stakeholders (Warehouse, Finance, Commercial, and Customer Service) to streamline reverse logistics operations.
• Prepare monthly performance reports and recommend strategic improvements.
• Monitor KPIs such as return rates, dispute resolution success, and recovery values.
• Manage the end- to- end process of FD/CR returns, ensuring operational efficiency and compliance.
• Act as the main POC for resolving disputes related to FDCR orders caused by platform or last- mile delivery issues.
• Oversee the dispute management process with platforms and 3PL partners to ensure fair compensation.
• Identify and mitigate process gaps leading to stock write- offs and financial losses for Onpoint
• Lead initiatives on damage assessment, reprocessing, and restocking of returned items.
Inventory Management & Compliance
• Implement and maintain tracking systems to minimize stock risk exposure and ensure compliance with inventory policies.
• Conduct regular compliance audits to ensure 3PL warehouses adhere to SOPs for inventory handling.
• Train warehouse teams on inventory compliance, risk management, and audit standards.
• Work with Finance teams to complete monthly claim reconciliations and provide clear explanations for discrepancies.

• Excellent analytical and problem- solving skills with a focus on process improvement.
• Proven ability to manage cross- functional teams and collaborate with external partners.
• Proficiency in inventory management systems and Microsoft Office Suite (Excel, PowerPoint, etc.).
• Bachelor’s degree in Logistics, Supply Chain Management, Business Administration, or a related field.
• Must be proactive, results- driven, and aggressive in achieving goals ("get things done" attitude).
• Strong understanding of E- commerce, warehouse operations, inventory control, and compliance standards.
• Strong communication and interpersonal skills.
• Minimum of 3- 5 years of experience in logistics, inventory management, or dispute resolution.
Quyền lợi

Premium Health Insurance
Salary: Negotiable
Full insurance package
Laptop provided
Full salary in probation
15 Annual Leave + 3 Sick Leave
Tet, performance bonus
Phone allowances
Work from home: 1 day/week

Chế độ bảo hiểm, Du Lịch, Chế độ thưởng, Chăm sóc sức khỏe, Đào tạo, Tăng lương

Cập nhật gần nhất lúc: 2026-01-12 01:10:02