Senior Sales Operations Manager

About Dat Bike
Dat Bike is a technology startup whose mission is to drive mass adoption of green transportation. We make the most compelling and dependable electric bikes so that customers can just switch without making any compromises. To do this, we welcome the brightest people to join our journey.
Dat Bike team consists of young, ambitious people who are result driven. We want to grow Dat Bike to become a giant in the world. Join us if you want to make something great, from scratch!
Responsibilities

Systems management (DMS & SAP)Manage sales systems (DMS, SAP), ensuring data accuracy and proper usage.Create and manage user accounts based on predefined access rights.
Dealership operationsOversee administrative and operational processes for new store openings and renovations, including budget tracking and contract coordination.Maintain nationwide dealer data, contracts, and payment tracking, ensuring policy and system compliance.
Inventory and order managementConduct and coordinate inventory checks for vehicles and materials at stores and dealerships; investigate variances.Oversee inventory management to ensure optimal stock levels and product availability.Own end- to- end sales operations processes: order management, fulfillment, invoicing coordination, and post- sales adjustments.
Performance analysis and reportingMonitor and analyze sales data to evaluate performance and identify trends.Prepare regular reports on sales performance, customer feedback, and operational efficiency.Provide actionable insights and recommendations to senior management.
Incentive, warranty, and reconciliationCalculate and reconcile sales incentives and bonuses for company- owned stores and dealerships per trade policies.Reconcile warranty claims across channels in coordination with Finance and After- sales teams.

Established record of accomplishment managing operations to deliver the highest quality and standards.
Strong reconciliation, data accuracy, and process ownership mindset.
Hands- on experience with DMS, SAP, CRM, or ERP systems.
Detail- oriented, structured, and comfortable in a fast- scaling environment.
At least 5 years of experience in sales operations, sales admin, or commercial operations.

Laptop, Chế độ bảo hiểm, Đồng phục, Chế độ thưởng, Chăm sóc sức khỏe, Đào tạo, Công tác phí, Nghỉ phép năm

Cập nhật gần nhất lúc: 2026-01-10 18:55:03