Your role
This position is responsible for operating the machines and labs for the School of Science, Engineering & Technology (SSET) programs in Hanoi. The role will ensure SSET labs are well- maintained and organized so that students have access to equipment that is in good working order to complete projects in compliance with laboratory rules and guidelines. This position also provides high- level technical support to staff and students in the safe operation and use of our equipment and facilities.
In direct report to: APM and SPM, Information Technology & Software Engineering
Reports to: Supervisor, Technical Services
Key Accountabilities
- Provide regular reports and propose solutions to the School Manager, APM, and SPM regarding equipment that needs to be repaired or replaced, inventory, and process issues.
- Manage Windows/Mac/Linux computers and other electronic equipment (Elvis, Arduino boards, 3D printers, Oscilloscope, Multimeter, PASCO, Terasic DE10, etc.).
- Deliver Occupational Health & Safety (OHS) training for new students; review and approve student&039;s risk assessment form before performing any lab activities.
- Maintain laboratories and laboratory equipment in a ready, serviceable, clean, and safe condition to aid the Schools educational activities, including organizing preventive maintenance service, troubleshooting, and repairs where required.
- Provide high- level technical support and advice to staff and students in the development, operation, and safe use of engineering equipment.
- Provide expert advice for procurement of new equipment, hardware/software tools, and materials/components, as well as setting up of equipment/tools service contracts.
- Lead initiatives related to SSET labs and teaching facilities.
- Create and maintain accurate manuals, records, and procedures for SSET’s equipment and facilities.
- Staying updated with the latest developments in relevant technologies and OHS guidelines.
- Other technical duties as determined by the line manager and SPMs.
