Ensuring Culinary Standards And Responsibilities Are Met
Assists in determining how food should be presented and creates decorative food displays.
Assists Executive Chef with all kitchen operations and preparation.
Operates and maintains all department equipment and reports malfunctions.
Estimates daily production needs on a weekly basis and communicates production needs to kitchen personnel daily.
Maintains purchasing, receiving and food storage standards.
Ensures compliance with all applicable laws and regulations.
Recognizes superior quality products, presentations and flavor.
Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.
Checks the quality of raw and cooked food products to ensure that standards are met.
Performs all duties of kitchen managers and employees as necessary.
Develops, designs, or creates new applications, ideas, relationships, systems, or products, including artistic contributions.
Manages kitchen shift operations and ensures compliance with all Food & Beverage policies, standards and procedures.
Follows proper handling and right temperature of all food products.
Ensures compliance with food handling and sanitation standards.
Leading Kitchen Operations
Leads shifts while personally preparing food items and executing requests based on required specifications.
Supervises and coordinates activities of cooks and workers engaged in food preparation.
Serves as a role model to demonstrate appropriate behaviors.
Maintains the productivity level of employees.
Encourages and builds mutual trust, respect, and cooperation among team members.
Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.
Ensures employees understand expectations and parameters.
Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
Recognizes success performance and produces desired results.
Communicates performance expectations in accordance with job descriptions for each position.
Ensures property policies are administered fairly and consistently.
Ensuring Exceptional Customer Service
Sets a positive example for guest relations.
Interacts with guests to obtain feedback on product quality and service levels.
Manages day- to- day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
Empowers employees to provide excellent customer service.
Handles guest problems and complaints.
Provides services that are above and beyond for customer satisfaction and retention.
Maintaining Culinary Goals
Develops specific goals and plans to prioritize, organize, and accomplish your work.
Achieves and exceeds goals including performance goals, budget goals, team goals, etc.
Trains employees in safety procedures.
Utilizes the Labor Management System to effectively schedule to business demands and for tracking of employee time and attendance.
