[SILVERLAND SAKYO] - Front Office Manager

Ensure all employees provide a courteous and professional service at all times.
Ensure that all guest details are entered correctly in accordance with the principles of hotel.
Handle all guest and internal customer complaints in a courteous and efficient manner and make sure problems are resolved satisfactorily.
Personally and frequently verify that guests are receiving the best possible service during check- in and check- out.
Carry out any other reasonable duties and responsibilities as assigned.
Make and maintain good customer relationship.
Work closely with other management personnel in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests.
Manage and develop the Front Office department operations.
Work through the respective Head of Departments to take corrective action where necessary.
Control guest room keys properly according to hotel policy.
Based on job requirement, assign daily work, take care of time attendant record, make roster adapting daily need

Chia sẻ:

Training
Productivity bonus
Competitive salary
Others as Hotel&039;s policy: Daily Meal, AL, 13th bonus...
Social Insurance

Cập nhật gần nhất lúc: 2025-11-05 22:35:02