Spa & Gallery Manager / Spa & Gallery Manager

Ensure through effective supervision that all services offered at the Spa & Gallery are carried out with utmost professionalism, efficiency and courtesy.
To conduct central store visit ensuring stock are being kept in organized manner, proper procedure and in sequence of structure order.
Ensure that associates are hired according to the requirements and specifications for the appropriate position.
Ensure that the facility is adequately man during peak periods and at all times.
Liaise with Head Office, Hotel and Corporate Sales & Marketing Communication departments.
Ensure all guests and visitors to Spa & Gallery leave with a pleasant experience.
Ensure that all associates have a complete understanding of the Spa and Hotel&039;s policies and procedures, rules and regulations.
Ensure all subordinates project a professional image and pleasant disposition to enhance guests experience at all times.
Oversee, supervise and monitor all facets of daily operations.
Conduct orientation program and training courses for new associates and regular “refresher” courses for existing associates
Maximize sales of in- house facility, merchandise, and products through effective promotion for both Spa & Gallery.
Participate and assist in the preparation of Annual Department Budget.
Interview, hire, train, supervise and evaluate all supervisors and associate of respective division.
Regularly update and improve training to reflect on current industry standards, trends and customers’ expectations.
Ensure all subordinates are punctual for duty in correct uniform with name tags on at all times.
Propose associates’ annual vacation and schedule Public Holidays off- in- lieu during off- peak periods
Attend sales and promotional events as appropriate and as directed.
Maintain and promote an atmosphere of tranquility and peace in Spa areas at all times.
To review stock analysis report, propose strategies as well as implement the action plans in order to achieve effective stock management.
To plan BTG’s inventory and participates in inventory taking.
Create and present a marketable facility, merchandise display, and program, at all times.
Ensure facility is clean and well maintained at all times, including visual displays; and that service procedure, cleanliness and hygiene, repairs and maintenance, employee grooming and manning levels are in order and takes appropriate action when necessary
Maintain and enhance guest satisfaction through effective relations and inter- personal skills.
To monitor stock replenishment, re- order procedure and ensure out of stock situation is eliminated.
Entertain regular and potential clients.
Introduce improvements and adjustment to ensure the facility is cost- effective and profitable.
Participate and assist in the development of Job Description manuals for each division.
Ensure new associates attend hotel’s orientation program before commencing work in Spa or Gallery.
To ensure proper procedures between accounting and operations are executed in effective manner in the area of coordination.
Ensure that expenses are in line, or below, with Department&039;s Operational Budget and that costs are strictly controlled.
Conduct periodical evaluation of associates’ performance and take appropriate corrective measures for improvements.
Build an efficient and productive team of associates by taking an active interest in their welfare, safety, training and development, and through effective counseling.
To ensure stock control policy and procedure are strictly followed and monitor the accuracy of stock transfer, RTV and other stock related documentation prepared by store and individual outlet.
Conduct inspection tours of the Spa & Gallery.
Assist subordinates during peak periods and during shortage of manpower.
Take appropriate disciplinary action against offenders who repeatedly violate company’s rules and regulations, and policies and procedures.
Responsible and accountable for the Profit & Loss of the outlets.

PHÚC LỢI CỦA BẠN
- Tại Angsana & Dhawa Hồ Tràm, chúng tôi tin rằng nhân viên là tài sản quý giá nhất. Vì vậy, chúng tôi cam kết mang đến một môi trường làm việc nơi bạn được hỗ trợ, phát triển và trân trọng với gói phúc lợi và quyền lợi cạnh tranh:

Đặc quyền: Hưởng đặc quyền nghỉ dưỡng hàng năm tại các khách sạn sang trọng thuộc tập đoàn Banyan Group trên toàn thế giới.
Phụ cấp: Hỗ trợ chi phí xăng xe và nhà ở (có điều kiện). Lưu ý: Hiện tại không có khu nhà ở cho nhân viên. Chi tiết về phụ cấp nhà ở sẽ được trao đổi cụ thể trong buổi phỏng vấn, tuỳ theo vị trí và cấp bậc.
Thu nhập: 100% lương trong thời gian thử việc, 100% phí phục vụ hàng tháng.
Bữa ăn & Đồng phục: Cung cấp 02 bữa ăn trong ca làm việc và đồng phục được giặt là mỗi ngày.
Bảo hiểm: Đóng đầy đủ các loại bảo hiểm bắt buộc (BHXH, BHYT, BHTN) và tặng thêm gói Bảo hiểm sức khỏe tư nhân.
Giờ làm việc: 45 giờ/tuần, nghỉ 02 ngày/tuần.
Cơ hội phát triển: Cơ hội đào tạo, thăng tiến và luân chuyển công tác trong nước và quốc tế tại các khách sạn thuộc tập đoàn Banyan Group.
Di chuyển: Xe buýt đưa đón nhân viên miễn phí tuyến Vũng Tàu- Long Hải- Phước Hải- Hồ Tràm mỗi ngày.

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ENGLISH: Join our team at Angsana & Dhawa Ho Tram and enjoy a competitive benefits package. We provide 100% salary during probation, full monthly service charge, and comprehensive insurance, including a private health insurance plan. We also support your career growth with global opportunities and a complimentary annual stay at our hotels worldwide.

Cập nhật gần nhất lúc: 2025-12-05 11:25:02