Spa Supervisor

Guest Scheduling and Check- In

Provide general spa orientation to guests upon arrival, such as the location and use of locker rooms, lounge areas, and hospitality stations.
Answer questions about general property information and amenities.
Resolve situations where guest has arrived but provider is missing or late by working with supervisor/manager to find another provider or reschedule the service.
Answer questions about services available in the spa/salon to assist individuals in selecting a service.
Advise providers of last- minute changes or additions to schedule (e.g., different service, different guest, cancellation).

Confirm guest first and last name and type of treatment scheduled prior to beginning treatment.
Check computer for updates and changes to schedule regularly throughout the day.
Demonstrate, promote, and sell spa/salon retail products.
Monitor and stick to time schedule to stay on schedule throughout the day.
Promote and sell spa/salon services.

Maintain Spa/Salon Environment

Notify Engineering of spa/salon maintenance and repair needs.
Maintain appearance of spa/salon/ locker room and lounge areas by picking up and cleaning as needed throughout shift.

Spa/Salon Administration

Complete requisitions for additional products, supplies, or equipment.

Spa/Salon Training and Supervision

Advise employees on general property information, in- house groups, policy changes, or other pertinent information.
Train new employees in company procedures for spa/salon services.
Inspect work areas and tools/equipment to ensure conformance to company standards of cleanliness and maintenance.

High school diploma/G.E.D. equivalent
At least 2 years of related work experience.
Supervisory Experience: No supervisory experience is required.

Get 24/24 accident insurance during the term of the hotel contract
Work 5 days per week- 2 days off per week
Get competitive salary & service charge
To be entitled to the prescribed insurance, including health insurance, social insurance, and unemployment insurance

Cập nhật gần nhất lúc: 2026-07-06 21:40:03