Support / Helpdesk (Japanese Speaking) - Tại Hà Nội

● Receive and respond to emails, chats, and phone calls from Customers
● Handle corresponding requests from the above sources, for example:
○ Perform periodic backups of data
● Perform tasks as requested by direct Management
○ Monthly work report
○ Request to update content and master data on the website
● Support translating documents for the development team
○ The operating system/service has errors and needs correction

Request
● Experienced in working with Japanese customer
● Japanese equivalent to N2 or higher, good communication
● Be proactive, promote responsibility in work, and be aware of good product quality
● Have basic office computer skills (word, excel, .)
Nice to have:
● Experience working in the IT industry
● Aim to develop to BrSE or BA
● Understanding of Japanese culture and working style

Benefit:
- Professional, open environment, promoting creativity
- Supports personal development
● Free lunch every Wednesday
● Special working time: only 7.5 hours from 7:30- 16:00 Monday to Friday Lunch break 1 hour)
● Free snack and drinks
Salary:
● 13th month bonus
● Competitive salary, up to 24,000,000 VND (included bonuses and allowances)
● Various allowances: language allowance, attendance allowance, seniority allowance...

Cập nhật gần nhất lúc: 2026-02-15 12:50:02