Surveillance Officer

Position Summary:
The Surveillance Officer is responsible for monitoring live and recorded footage from surveillance systems to ensure security, regulatory compliance, and the protection of company assets. This role involves detecting suspicious activities, reporting security breaches, and supporting investigations. The Surveillance Officer plays a vital role in maintaining a safe and fair environment for guests and employees by closely observing all gaming and non- gaming activities.
Key Responsibilities:

Identify and report any violations of gaming regulations, security breaches, or unusual behavior to the Surveillance Senior Officer.
Stay updated on new surveillance techniques, gaming compliance regulations, and security trends.
Assist in reviewing recorded surveillance footage to support investigations into disputes, rule violations, or criminal activities.
Maintain proper documentation of surveillance findings, including incident reports and daily activity logs.
Operate and troubleshoot surveillance equipment, ensuring all systems are functioning correctly.
Monitor live surveillance footage across all gaming and non- gaming areas to detect any irregular or suspicious activities.
Work closely with security personnel to provide real- time intelligence on potential threats.
Ensure compliance with company policies, gaming laws, and security protocols.
Respond to emergency situations, such as unauthorized access, theft, fraud, or altercations.
Maintain strict confidentiality regarding surveillance operations, findings, and company policies.

Requirement:

Integrity & Confidentiality: Ability to handle sensitive information discreetly.
Technical Skills: Familiarity with CCTV systems, access control systems, and security software.
Experience: 1–3 years of experience in surveillance, security, or a related field; gaming or hospitality industry experience preferred.
Regulatory Knowledge: Basic understanding of gaming regulations, security procedures, and industry best practices.
Flexibility: Willingness to work in a shift- based schedule, including nights, weekends, and holidays.
Attention to Detail: Strong observational skills to detect suspicious activities.
Minimum Education: High school diploma or equivalent; certification in security, surveillance, or criminal justice is an advantage.
Communication Skills: Ability to document findings accurately and report incidents clearly in English.

Benefits:

• Opportunities to attend advanced professional training courses and enhanced foreign language classes
• Professional uniforms, including laundry and pressing services
• Night shift allowance and overtime allowance
• 24/7 accident insurance and health insurance
• Bonuses/gifts on public holidays
• Meal allowance
• Periodic health check- ups and annual team- building activities
• Professional, young, and dynamic working environment with many opportunities for promotion and internal transfers
• 6–7 days off per month, 1 day off on your birthday, and other paid leave in accordance with the Labor Code
• Foreign language allowances (Korean/Chinese/Japanese)
• Competitive salary and comprehensive benefits
• 13th- month salary and performance- based bonuses
• Full participation in Social Insurance, Health Insurance, and other employee benefits as prescribed by the Labor Code

Cập nhật gần nhất lúc: 2026-01-03 17:45:02