Team Leader - Housekeeping - Park Hyatt Phu Quoc - Pre-opening

Job Overview:The Team Leader – Guest Room/Villas assists the Assistant Manager – Housekeeping in supervising and ensuring the highest standards of cleanliness, presentation, and personalized service in all guest rooms and villas of the resort.
Main Responsibilities:

Support Hyatt’s People Brand, values, and culture through positive teamwork and communication.
Support VIP arrival preparations and ensure all amenities and setups meet brand expectations.
Supervise daily housekeeping operations, assign duties, and check the quality of attendants’ work.
Train, coach, and motivate housekeeping attendants; ensure grooming and punctuality standards.
Conduct room and villa inspections to ensure all areas meet Park Hyatt standards.
Handle guest requests, special arrangements, and complaints courteously and efficiently.
Enforce safety, hygiene, and security standards at all times.
Prepare weekly work schedules in line with business demands.
Monitor and report maintenance issues, lost and found items, and service deficiencies.
Coordinate with Engineering, Front Office, and Florist for maintenance, room setup, and decorations.

Team- oriented, proactive, and able to multitask effectively.
Minimum 2 years of housekeeping supervisory experience in a luxury hotel or resort.
Good English communication skills (spoken and written).
Strong leadership and communication skills with attention to detail.
Knowledge of cleaning procedures, inspection standards, and guest service excellence.

3 meals per day including days off…./ Cung cấp 3 bữa ăn mỗi ngày kể cả ngày nghỉ
Staff accommodation/ được cung cấp nhà ở tại Nhà nhân viên
Service charge allowance during pre- opening/ Hỗ trợ phụ cấp phí phục vụ trong giai đoạn tiền mở cửa
Training and developing plan/ Chương trình đào tạo và phát triển
15 annual leave/ 15 ngày phép năm
Pre- opening allowace/ Phụ cấp cho giai đoạn tiền mở cửa
Relocation allowance/ Hỗ trợ chi phí trợ cấp đi lại khi nhận việc
12 complimentary rooms at Hyatt properties around the world/ được trải nghiệm 12 đêm phòng miễn phí tại các khách sạn của tập đoàn Hyatt
Annual home leave allowance/ Hỗ trợ chi phí trợ cấp thăm nhà hàng năm
Social and Health insurance as per local law/ Bảo hiểm y tế và bảo hiểm xã hội theo luật lao động
Attractive salary/ Mức lương hấp dẫn

Cập nhật gần nhất lúc: 2025-10-25 00:10:03