Our Company reflects the diversity of our employees. At TotalEnergies, the wide variety of talents drives our competitiveness, our ability to innovate, and our attractiveness. Therefore, we welcome differences in age, disability, gender reassignment, pregnancy/maternity, race, religion, beliefs, sex, sexual orientation, and family/parental status, etc... We believe Diversity makes us better.
*Key Activities:
Technical
Online Technical Support: Provides product recommendations to enquiries from ASM/KAM, DSR/DLEs and customers.
Product developments: Carry out TotalEnergies and competitors trial test, testimonials with current products, new products
Technical support:
- Works with frontline sales colleagues to develop automotive customers and identifies customer needs through investigation analysis, communicates proactively with technical staff in target accounts to promote early adoption of TotalEnergies lubricants and programs.
- Providing on field training of product application knowledge to ASM/KAMDSRs/DLEs and reviews ASM/KAMDSRs/DLEs customer interaction regularly to ensure quality of offering.
- Lubrication survey to implement TotalEnergies Lubricants, Lubrication Audits to identify improvements to induce savings maintenance cost through promoting specialties ranges
- Consults and plans with ASM/KAM on implementation of Effective Technical Services for nominated TotalEnergies accounts, identifies and implements profit improvement opportunities with customers.
- Resolves technical problems regarding product or equipment performance in order to protect the company against unfounded litigation
- Carry out joint and solo visits to new and existing key customers providing technical proposals/assistance ( lub- chart, technical service package…) to generate sales opportunities and secures product upgrade opportunities.
Management of technical standards and materials:
- Establishment, translation and revision of technical standards materials (Technical data sheet, raw material specification…) and provide needed technical assistance on important commercial projects.
- Documents results of technical programs/recommendations to quantify savings and/or cost avoidance for Effective Technical Services customers and/or provide success stories
Others: Fulfill other tasks and/or assignments requested by the line managers whom the employee directly/indirectly reports to, and/or tasks requested by the Board of Management.
HSSE Tasks:
- Report and document any workplace hazards, near- misses, or incidents to the appropriate personnel or HSSE coordinator.
- Attend basic first aid training if requested by the Company.
- Participate in fire drills and be familiar with evacuation routes and assembly points.
- Safely store and use electrical equipment and promptly report any faulty or damaged devices.
- Ensure proper housekeeping by keeping walkways and emergency exits clear of obstructions.
- Stay informed about emergency contacts and procedures for medical or safety incidents within the office.
