Telemarketing Team Leader

Team Performance Management:

Responsible for the team&039;s sales by day, week and month; Motivate and manage each employee to achieve monthly targets.
Distributing lead resources equitably to each employee
Plan the work in phases and report to the Division Manager on the results and daily activities of the Team.
Monitoring call time, call quality to control the show up and revenue targets

Team Management & Development:

Do daily team’s briefing to TMK Agent to ensure team & individual hit daily target of shows & sign
Check in and manage working time for team
Other jobs according to the specific requirements of the Company
Training and developing staff skills
Manage the assigned team’s performance
Motivate spirit and develop employees

Ability to self- motivate and take initiative in work.
Resistant to high pressure at work.
Minimum of 3 years of experience in Telemarketing/Telesales, including at least 1 year in a leadership role.
Reporting analysis skills.
Good office skills.
Problem- solving skills to support team members when having difficulty in calls.
Enthusiasm, dynamism, perseverance, honesty, and good teamwork.

Thu nhập

Lương cứng không phụ thuộc doanh số
Thu nhập khi đạt 100% KPI: Thoả thuận
Lương cứng: 12- 15 triệu VND

Cập nhật gần nhất lúc: 2025-12-01 17:15:04