Trainee, Front Office

KEY RESPONSIBILITIES AND ACCOUNTABILITIES

Perform other duties as assigned by supervisors to support smooth front office operations.
Support handling of guest inquiries, requests promptly and professionally, escalating issues when necessary.
Assist with reservation updates, room assignments, and coordination with Housekeeping and other departments.
Maintain accurate guest records and confidentiality of guest information in accordance with company policies.
Participate in training sessions, briefings, and on- the- job learning programs.
Support cashiering tasks such as posting charges, preparing bills, and handling payments under supervision.
Welcome guests warmly and provide basic information about the resort facilities, services, and local attractions.

QUALIFICATIONS

Ability to work flexible hours, including shifts, weekends.
Pleasant personality, well- groomed appearance, and service- oriented attitude.
Strong communication and interpersonal skills.
Willingness to learn, positive attitude, and ability to work in a team.
Good command of English; additional languages are an advantage.
Hospitality, Tourism, or related major preferred.

Professional and multicultural working environment
Good and competitive HR benefits (Additional insurance, staff housing, daily shuttle bus Danang- Hoiana, duty meal, ...)
Big- scale project in central Vietnam
Career Development Opportunity

Cập nhật gần nhất lúc: 2026-01-03 17:55:02