Training Executive (Tommy Hilfiger, Polo Ralph Lauren)

The Training Executive is responsible for delivering training programs and monitoring post- training performance for store- level employees, specifically Sales Associates and Store Leaders. This role ensures that frontline teams are equipped with the necessary skills, product knowledge, and brand understanding to deliver an exceptional customer experience.
Key Responsibilities:

Develop annual and monthly training plans, including needs analysis and training gap assessments.
Coordinate HR- related activities for assigned brands (Polo & Tommy) in alignment with business and operational needs.
Monitor, evaluate, and report on post- training performance and learning effectiveness.
Conduct onboarding training, sales skills training, product knowledge sessions, and essential soft skills programs.
Collaborate with the Talent Development team to implement competency- building initiatives and development projects.
Ensure training content and delivery align with brand standards and business objectives.

Prior experience in a similar position is highly preferred.
Strong presentation and facilitation skills with a professional training delivery style.
Advanced proficiency in MS Office (PowerPoint, Excel, Word).
Willingness to travel for store training and operational support.
Bachelor’s degree in Human Resources, Learning & Development, Education, or a related field.
Fluent in English (both written and spoken).
Minimum 3 years of experience in training, preferably within the retail industry.
Basic proficiency in design tools (Adobe Suite, Canva, etc.).
Basic competency in data management and reporting tools (Power BI, Power Apps, etc.).

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Cập nhật gần nhất lúc: 2025-11-27 19:55:02