Trưởng bộ phận Đặt phòng (Reservation Manager)

Works with superior on manpower planning and management needs.
Prepare reports as requested (eg to travel agents, business houses etc)
Promote the ‘one team approach’ and reliable service through daily communication and coordination with all team members.
Record special billing arrangements for groups and conventions
Works with superior in the preparation and management of the Department’s budget
Prepare and execute action plans which increase reservation sales and associated business
Prepare reservation sales reports
Liaise with Guest Service Leader or Finance Manager for all reservations requiring credit approval
Monitor reservation levels and inform Managers of current and future occupancy rates
To supervise the operations of the Reservations Department during shift by assisting to co- ordinate.
Maintain knowledge of special rates/ offers/ promotions
Sell the hotel products and services using up- selling and suggestive selling techniques

What we need from you
Must speak English and local language. Other languages preferred.
Bachelor’s degree / higher education qualification / equivalent in Marketing specialisation or related field.
Possess at least two years of experience in an equivalent role at an international managed hotel.

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.
We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life including a full uniform, impressive room discounts and some of the best training in the business.
Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
What you can expect from us
So, join us and you’ll become part of our ever- growing global family.

Cập nhật gần nhất lúc: 2025-12-03 03:50:02