Welcomer / Nhân viên Chăm sóc Khách hàng

To ensure related Guest Relations Reports are updated properly with precise information.
All duties and tasks performed are to be procedurally correct, timely and consistently in order to ensure all the services delivered are as the top services.
To attend promptly to guests’ inquiries and assists in a helpful, professional yet warm and friendly manner.
To perform and encourage the personalized services culture within the team.
To learn and understands very well all services/facilities/promotions offered to guests by Hotel and provides guests with concise information.
Manage, record and resolve promptly Guest Issues.

High School or Diploma in Hotel Administration, Hotel Management, or equivalent
1 year of experience in front office/guest services operations, or an equivalent combination of education and experience

Competitive salary & benefits
Service charge & meal allowance during pre- opening phase
Comprehensive training & career development opportunities
Professional working environment

Cập nhật gần nhất lúc: 2026-01-06 23:50:02