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Vui lòng gọi tới zalo: 0961.469.398 (giờ hành chính).
- 7 năm trước
Ưu điểm
- Work environment is good depending on team. Solid team-work within the team for the most part.
- Office has recreational perks like table-games, etc.
- Good annual leave of 20 days a year
- Work hours are convenient for early-risers, no traffic jams to deal with. Beneficial also as staff are able to perform their banking and other tasks during normal working hours.
- Team managers flexible within reason
- Company trip once a year
Khuyết điểm
- Team politics is problematic.
- Lack of cooperation and inter-operability between regional offices.
- Lack of clarity and cooperation between the regional office teams.
- Lack of knowledge and knowledge transfer between teams.
- Lack of professional development opportunities, certifications, etc.
- Uncompetitive insurance benefits package that only cover the individual staff.
- Lack of oversight from executive management.
- Poor salary increment scheme, lack of staff retainment due to refusal to offer increments in advance. Employees took months to receive increments of up to 2-3% after announcement.
- Employee benefits are lacking. No dental/vision plans or Internet plans for those who rely on Internet to work from home during on-call.
- Upper management is not very involved in day-to-day operations. All information filtered via middle-management.
- Lots of promises of change, lack of change.
- No "Work From Home" policy for staff. No flexibility.
- Physical altercation between staff in the office.
- HR policy is not written down and there is no employee handbook to refer to.
- KPI review and manager review process is flawed.
Advice to Management
- Give more meaningful increments to staff
- Provide benefits to staff(travel, Internet, parking etc where applicable)
- Provide better medical/insurance benefit
- Provide staff a proper coffee machine
- Provide better-stocked pantry as some staff are required to work over the weekend and extended hours.
- Cure the indifference problem in middle-management. Exec-management should have oversight position hired in some regional offices to look into day-to-day operations
- Stop giving staff warning letters for "accountability" to clients
- Honour commitments and promises made to staff
- Provide employees with employee handbook and conduct guide
- Re-visit KPI and employee review process.
