#12668 Mẫu CV CUSTOMER SERVICE SPECIALIST thiết kế chuẩn nhất 2024
Thông tin liên hệ
Gợi ý: Cung cấp đầy đủ thông tin như
0101 Phố Dương, Phường Thắng Sĩ, Huyện Đới Sinh Điện Biên
[123job protected]
[123job protected]
25-04-2004
[123job protected]
Mục tiêu nghề nghiệp
Gợi ý: Cần đưa ra mục tiêu rõ ràng, tránh lan man
- Experience myself in a new job and in a new working environment
- Improve myself to get better salary, working skill and working experience
- Gain a opportunities to long-working in the company if being paid a stable salary
- Improve myself to get better salary, working skill and working experience
- Gain a opportunities to long-working in the company if being paid a stable salary
Trình độ học vấn
Gợi ý: Liệt kê tất cả các trường bạn đã từng học từ ĐH tới giờ
Faculty of English Language Teacher Education 09/2012 - 06/2016
- University of Languages and International Studies
- GPA: 3.28/4 - Distinction
Kinh nghiệm làm việc
Gợi ý: Liệt kê, mô tả các công việc bạn đã từng làm
Assistant to Marketing Director 06/20118 - Now
Main duties:
- Create strategies for logistics, Telesales training
- Create Automation for email marketing on CRM
- Supervise team members' work
- Make marketing plans related to events, conferences,..
- Receive assigned work on be half of MKT Director and propose the way to complete it
- Support team members
- Analyse data about the income from marketing department to propose suitable marketing plan
- Make Daily, monthly and yearly expense report
Awards and Achievements
- Be assessed as an active, adaptable and responsible person
Customer Service and Marketing Executive 12/2016 - 06/2018
Main duties:
1. Customer Service
- Check-in and check out for the customer
- Answer customers' questions and receive their feedback
- Interpret in private training, coach training and Yoga workshops
- Translate training materials related to fitness and gym
- Take care of members and new clients; support and help them whenever they have problems
2. Marketing Executive
- Making marketing plan for the company following month, quarter, and year
- Run Ad Campaign on Facebook to attract more potential clients for the club and make company's brand become more popular within people in Hanoi
- Create content for website and Fanpage
- Organize indoor and outdoor events
- Be in charge of contacting with partners to promote the service provided by the company
- Analyse data about the income from Sales department to propose suitable marketing plan
- Be in charge of club's decoration both indoor and outdoor
Awards and Achievements
- Effective communication with customers
- Be assessed as an active, adaptable and responsible person
Part time Team leader 10/2015 - 12/2016
Main duties
- Translate Vietnamese - English - Thai
- Manage a team to evaluate teachers after training
- Create criteria and tools to evaluate teachers
- Supervise team members' work
- Compute the payroll for team members
- Take part in recruiting process
Awards and Achievement
- Become an official member after 3 months( normally 5-6 months)
- Critical thinking
- Effective intercultural communication
- Improve English and Thai communication
Part-time Sale Staff 5/2015 - 10/2015
Main duties
- Prepare the transportation ticket for clients
- Be the consultant to help them choose the suitable tours
Awards and Achievements
- Effective intercultural communication
- Improve English communication
- Be friends with a lot of foreigners
- Prepare the transportation ticket for clients
- Be the consultant to help them choose the suitable tours
Awards and Achievements
- Effective intercultural communication
- Improve English communication
- Be friends with a lot of foreigners
Kỹ năng
Gợi ý: Liệt kê danh sách kỹ năng của bạn
Microsoft Office
Logic and Critical Thinking
Public Speaking
English competence
Chứng chỉ
Gợi ý: Các chứng chỉ bạn đã đạt được
- Certificate of Vietnamese Standardized Test of English Proficiency at level 5 by ULIS-VNU
- Certificate of completing Thai Intensive Course at Srinakharinwirot University, Bangkok, Thailand
- Certificate of donating blood at National Institute of Hematology and Blood Transfusion, Vietnam
Hoạt động
Gợi ý: Các hoạt động bạn đã từng tham gia
HIGH5 HANOI 5/2014 - 10/2015
- Prepare Vietnamese lessons to teach for foreigners
- Become alocal friend and a free tour guide
- Become alocal friend and a free tour guide
BELIEF AND ASPIRATION CHARITY CLUB 12/2012 - 10/2015
- Make plan for charity works in remote areas such as " Nam Pam Yeu Thuong" in Son La Province, "Gui nang yeu thuong" in HaGiang..
- Directly join to charity events in these areas
- Make a plan to ask for the donation from donors and make expenditure for each event.
- Directly join to charity events in these areas
- Make a plan to ask for the donation from donors and make expenditure for each event.
Giải thưởng
Gợi ý: Thành tích và giải thưởng đã từng đạt được
Scholarship in 1st semester 2012-2013.
2012-2013. Scholarship for Thai Intensive course in the 2nd semester 2013 -2014 to study in Thailand for 1 month. 2013-2014.Sở thích
Gợi ý: Một số sở thích cá nhân
Sport, Art, Music, Yoga, Charity work,
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