#26436 Mẫu CV housekeeping executive manager thiết kế chuẩn nhất 2025

Executive Housekeeper Secretary 2011 - 2019

- Supervises consistency of established quality standards.
- Maintain the appropriate co-ordination with other Departments, especially Front Office and Maintenance Department.
-Encourages constant training and being actively involved in training sessions.conduct meetings to discuss problems and future plans, to give information and assignments.
- Inform and make incident report to Executive Housekeeper of any incidents that occur within the Department and Guest Rooms that require special attention.
-Review, submit and follow up on Maintenance Report.
- Ensure Monthly Reports and cost-savingControl Pest Control schedule.
- Store requisitions and to control par stock levels. Stock levels to be kept at a minimum.
- Strict control of all Housekeeping expenses.Inspect daily a certain number of guest room, especially those rooms assigned to special guests and VIPs.
- Prepare Housekeeping expenses and manning Guide for next Year’s Budget.
- Aliaise with the Front Office on anticipated guest check-ins, check-outs, room assignments and rooming list etc.
- Ensure the proper handling and control of lost and found.
- Overseeing all activities under the responsibilities of Housekeeping Department.
- Regularly updating the Housekeeping Operation Manual, Training Manual, and Renovation Records.
- Teach and train staff correct manners and Guest approach as well as basis English.
- Maintain a climate of trust and team spirit throughout the operationAttain and follow up on any Guest complaints.

Housekeeping Coordinator 2008 - 2011

- Performs clerical duties, such as typing reports, memorandums, meeting minutes, correspondences etc.
- Handle telephone calls in a courteous and efficient manner.
- Collects Room Maid’s reports and summaries them.
- Obtains status of check-out rooms and ready rooms and updates in the computer.
- Prepare room discrepancy report and submits to Executive HousekeeperHandle Lost & Found according to Policy & Procedure.
- Close coordination with Front Office and Engineering.
- Assists in any other duties as may be assigned from time to time.

Housekeeping Supervisor 2000 - 2008

- Allocates special assignments to Room Attendants.
- Ensures the cleaning products are used correctly.
- Actively involved in on the Job training.
- Implement general cleaning program.
- Strict supervision on minibar items set up in guest roomsInspect and release check out rooms soonest possible to order taker.
-Coordinate with duty manager of guest complains and guest belongings lost and damaged.
-Special care to new staff.
- Update room inventory accordingly.

Room Attendant 1998 - 2001

- Good prepare rooms for VIP guests.
-Good cooperation and teamwork.
-Assist in training of new staff

Housekeeping knowledge

Customer Service

Problem solving

Project scheduling

English for Business

Team management

• - Train the trainer skill certificate - Supervision skill certificate - Chemical using certificate

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