Room Attendant( Mar 2011- Mar 2015 )
mar 2013 -
Aug 2016
From Mar 2013 to Mar 2015 work at Room Attendant position and be responsibilities such as:
- Completing cleanliness of 4 guest rooms per day and adjacent facilities
- Observing precautions required to protect hotel and guest property;making the report in case damage, lost and found articles for supervisors.
Turndown service job:
- To satisfactorily perform routin turndown service in guest rooms, including emptying trash; removing used room service items; replacing used glasses, towels, paper products and amenities; wiping bathroom surfaces; removing bed covers; turning down bed linens; providing chocolates and special amenities; closing shutters; turning on bedside light; turning on radio to classical station; and cleaning ashtrays.
- To perform deep cleaning tasks, as scheduled and assigned
Oder taker job: ( Relief )
Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
Minibar Checker ( Mar 2015- Aug 2016)
-Stock and replace missing items, inspect, move and clean the mini-bars in accordance with departmental procedures and policies.
- Maintain, track and complete daily worksheet of minibar stock.
-Responsible for replenishment of Mini bar items in rooms.
-Ensure products in Mini-Bar are not expired and take the proper procedure to remove those products as necessary..
- Order and dispense supplies.
- Keep storage areas and carts well-stocked, clean, and tidy.
HOUSEKEEPING SUPERVISOR ( Aug 2016 - Present )
AUg 2016 -
Today
Responsible for supporting the Housekeeping Manager in the smooth running of thehousekeeping department.
Duties:
-Inspecting guest rooms and public areas after they have been cleaned by aHousekeeper to ensure quality standards.
-Making sure that guest’s bedrooms, corridors and public areas are serviced inaccordance with the Hotel’s standards.
- Evaluating, counselling, motivating and coaching employees.
- Following all company and safety and security policies and procedures.
- Reporting any maintenance problems, safety hazards, accidents, or injuries to seniormanagers.
- Organising staff rotas.
- Report any hygiene issues and following up as necessary
HOUSEKEEPING SUPERVISOR CLUB FLOOR ( May 2017 - Present )
MAY 2016 -
Today
Duties:
-Inspecting guest rooms and public areas after they have been cleaned by aHousekeeper to ensure quality standards.
-Making sure that guest’s bedrooms, corridors and public areas are serviced inaccordance with the Hotel’s standards.
- Evaluating, counselling, motivating and coaching employees.
- Following all company and safety and security policies and procedures.
- Reporting any maintenance problems, safety hazards, accidents, or injuries to seniormanagers.
- Organising staff rotas.
- Report any hygiene issues and following up as necessary