#26794 Mẫu CV operation executive thiết kế chuẩn nhất 2026

Bachelor degree of Business English - good level SEP 2015 - apr 2019

• HỒ CHÍ MINH CITY OPEN UNIVERSITY
• IELTS: 7.0/9.0 - Speaking and Listening: 7.5/9.0 - issued by the British CouncilBusiness English Certificate - issued by Cambridge EnglishKorean - Intermediate

OPERATION EXECUTIVE jun 2018 - PRESENT

Main responsibilities:

- Search for partner education institutions overseas to develop summer camp programs to 7 countries: US, UK, Philippines, Singapore, New Zealand, Australia, Canada

- Provide administrative support to the Chief Operations Officer and assist other departments as and when required

- Take an active role in processing all reservations for POWER GO summer camps, handle those requests in a quick and effective way whilst maintaining high customer service standards.

- Translate documents for the Board of Director and clients from English - VNese and vice versa

- Organize company's events and workshops

- Approach clients, answer queries about courses and programmes.

- Manage ongoing trips, ensure the communication between all parties (customers, school partners, students and company), solve any problems that arise on the trips.

+ Achievement:

- Promoted to Summer Camp Leader to Australia on June 2019

BUSINESS DEVELOPMENT TRAINEE - NEC JAPAN JAN  2017 - aPR 2017

Main responsibilities:
- Research social issues in order to create a new business project 

- Learn about the way of the business development in NEC and the business innovation strategy department.

- Learn how to use the Business Model Canvas and apply it in social issue project

- Research about the current social issues from my country, choose the most important one then analyze and consider it’s backgrounds and reasons. 

- Work out the solution of the social issue and write down the plan in the business model canvas. Plan the way to test hypotheses of targeting and their needs. 

- Make a report and make a presentation about all these activities to the Board of Director.

TOUR GUIDE/ CUSTOMER SERVICE - PART TIME MAR 2013 - dec 2016

Main responsibilities:
- Show visitors around places of interest and sampling Vietnamese cuisine. 

- Deal with international customers through fluent English communication, provide a high level of customer satisfaction by solving issues quickly and competently

- Provide high quality of customer service and handle any problems that arise directly on the tour or via phone calls/ emails,...

- Provide training to new members.

+ Achievement:

- Promoted to tour leader position after 1.5 years.

- Best employee of the month in Sept 2013, May 2014 and March 2015 at Trip Advisor's #1 rated tourist company in HCMC

- 90% of the customers' good compliments.

TANULÁS MÁSKÉPP KLUB - LET'S GO - HUNGARY JAN 2018 - MAR 2018

Main responsibilities:
- Set up lively & engaging English lessons for children from 5 - 13 years old
- Participate in school life and extracurricular activities of students.
- Assist local teachers to organize school events such as Valentine, Outing day, School party.

SINGAPORE MANAGEMENT UNIVERSITY AND PHUOC THANH PRIMARY SCHOOL WORKCAMP nov 2017 - dec 2017

Main responsibilities:
- Organize 2 weeks activities for the workcamp
- Facilitate effective communication between the Singapore group and local teachers.
- Assist the organizer to ensure the quality of the workcamp.
- Take care for all students to ensure their safety and exchange the Vietnamese culture, places of interest, etc.
- Solve any problems that arise during the trip

+ Achievement:
- Certificate of completing the workcamp with appreciation
- Promoted for the next year PHD Workcamp.

Languages. , Arts , Travelling. , Listening to audiobooks. , Cooking. ,