Thông tin liên hệ
Gợi ý: Cung cấp đầy đủ thông tin như
7 Phố Lục Trâm Vĩnh, Ấp Diệp Kiên, Huyện Ngọc Miên Hồ Chí Minh
[123job protected]
[123job protected]
09-02-1997
[123job protected]
Mục tiêu nghề nghiệp
Gợi ý: Cần đưa ra mục tiêu rõ ràng, tránh lan man
Trình độ học vấn
Gợi ý: Liệt kê tất cả các trường bạn đã từng học từ ĐH tới giờ
Field of Study : Hospitality & Tourism oCT /2008 - MAY /2010
- SHMS - Swiss hotel management school (LEYSIN, sWITZERLAND)
- Graduated Level : A Level - Bachelor Degree
Kinh nghiệm làm việc
Gợi ý: Liệt kê, mô tả các công việc bạn đã từng làm
APPRENTICE + OFFICIAL STAFF jAN 2011 - MAY 2013
- Learn by heart & following up all guided tasks issued by manager in tour processes + included making plans & developing sales ideas in Media tools : telesales, Facebook, Youtube. Contacting partners and carrying out all tasks of tour Operator department.- Practicing PR skill by writing web and blog articles, posting an copy-writing of those tour related news, articles to company website . - Submit bidding price quotations of incentive (MICE) tours and FIT tours guests, , referencing tour services.-Making individual/ tour visa process for inbound/outbound guestsEVENT, TEAM-BUILDING & TOUR SALES STAFF JUL 2013 - JUNE 2015
-Planning & implementing sales-PR services of new generated department --Telesales, Direct sales, script-writing & editing, presenting tour & event,translating & interpreting documents, balancing price quotations, negotiating & bargaining services with representative parties of customers , - Customer care .-Referencing organizing area, implementing tour & event programs, customer cares processing, administrating team building & event tasks -Evaluating SWOT,PLOT after works done, setting up database for making administrating systems , updating services information frequently.-Making individual/ tour visa process for inbound/outbound guestsPR-MARKETING STAFF jul 2015 - sept 2017
-Making PR& Marketing plan for attracting guest by media articles on Facebook,website, holding concurrently running events.-Supporting sales staff to update customer information, announcing customers changes, & reminding customers about tour services. Handle service-level agreement (SLA) tasks- Designing , printing all press, brochure, banner, backdrop,holding concurrently translating & interpreting documents as secondary taskscoordinating & supporting each other in work and life. -Making individual/ tour visa process for outbound guestsOPERATION & CUSTOMER CARE STAFF SEPT 2017 - RECENT
-Making PR& Marketing plan for attracting guest by media articles on Facebook,website, holding concurrently running events.-Supporting sales staff to update customer information, announcing customers changes, & reminding customers about tour services. Handle service-level agreement (SLA) tasks- Customer care (towards individual clients and company B2B, B2C...)-Making individual/ tour visa process for outbound guestsKỹ năng
Gợi ý: Liệt kê danh sách kỹ năng của bạn
Communication with customers & business partners
Presenting & Administrating Tasks
Computing Skills (Office & Media)
English
Chứng chỉ
Gợi ý: Các chứng chỉ bạn đã đạt được
- *Bachelor Degree in Hospitality & Tourism - qualified by SHMS
- *Computing : Using Photoshop over 3 years, Office since 7 years old.
- *Sales & Operation Certification Class : qualified by Vietravel Training Center
Hoạt động
Gợi ý: Các hoạt động bạn đã từng tham gia
SWISS HOTEL MANAGEMENT SCHOOL (trường shms) 2008 - 2010
- Learning knowledge and all real experiences of works in Hospitality Management in one of the best School in Europe. -Applying studying & reasoning knowledge into solving problems generated in practical cases happen in field of study. - A year is divided into 6 months of theory class examination - 6 months internship (annual)hospitality.vn - HOSPITALITY NETWORK 2010 - 2013
-Building up network of Hospitality Society in Vietnam -Supporting jobs, knowledge, guidance & building up strong relationships with communities.PhUOT.VN 2013 - recent
Questioning, personal advising, supporting community, connecting network of those young and those who have indulge in discovering world by themselves without using traditional tour packages.Giải thưởng
Gợi ý: Thành tích và giải thưởng đã từng đạt được
Sở thích
Gợi ý: Một số sở thích cá nhân