OPERATIONS MANAGER
dec 2016 -
may 2018
Main responsibilities:
- Control bussiness process of company nationwide, mainly North Viet Nam
- Create Sales Process, Making strategies to promote brand awareness and connect company's departments to make MYM become a strong reliable company in customer's mind.
- Create General Strategy from the beginning of company and later on
- Do research about market to find best location with lowest price to set-up a new store/outlet.
- Training Employee about behavior, skills to make the most charismatic team. Influent them to make staff loyal and have passion with the job and company
- Develop new distribution channel and also promate brand awareness, increase revenue...
- In charge of Trade marketing and strategy planning in the early stages
- Do job given by boards of Directors
- Risk Administration to prevent accidents
Recognition and Gains:
- Successfully develop a new brand to follow the strategy
- Promote a company marketing strategy both ATL and BTL
- Make MYM become well-known to customer
- Outstanding on KPI on both Sales and Marketing
- Successfully run pop-up store fluently in every place
OPERATIONS MANAGER
NOV 2014 -
NOV 2016
Main responsibilities:
- Control process in Hà Nội and some city in North
- Making Strategy and Create Process for a new born company
- Create marketing strategy to raise brand awareness
- Set-up store in suitable location, popup store
- Training employee to make a passionate, job-loving, loyal team
- Promote brand preference and loyalty
Recognition and Gains:
- Always reach and pass KPI required
- Successfully creating popup store in many location and mall
DEPARTMENT MANAGER
JUN 2014 -
NOV 2014
Main responsibilities:
- Responsible for a English brand - F&F, directy under Tesco Group
- Promote brand to attract more customer
- Maintain the quality and standard of brand
- Build a team that have responsibility, fashion senses and skills
- Reseach to make a suitable strategy to extend brand in North Viet Nam
Recognition:
- Reach 99% Target in 1st month and 106% on 2nd month
BRAND MANAGER
MAR 2014 -
JUN 2014
Main responsibilities:
- Make strategy to extand the brands, strategy to counter and gain more market share from rivals
- Training Staff, promote their potential for the benefit of company
- Earn target as required
- Maintain the quantity of the product in storeMain responsibilities:- Introduce, consult products and answer customers' queries - Assist to control goods in and out- Attend Sales Skill Course in the Company
Recognition:
- Reach beyond the highest target the store has ever gotten since opening
VICE SALES AND MARKET DEVELOPING MANAGER
OCt 2012 -
MAR 2014
Main responsibilities:
- Promote sales in area
- Exploit custemer nationwide
- Create price system and customer service based on each area
- Maintain a good relationship with buyer and agency
- Training staff about sales, customer's need...
- Monitoring system, contact, target
- Research about potential market and location, support agency/channels on providing products
- Manage company assets and campaign, project
- Build and setup campaign to gain more awareness with Agency
- Combine and Analyse data from employee
STOREs MANAGER - WAREHOUSE MANAGER
JAN 2008 -
SEP 2012
Main responsibilities:
- Responsible for all sale staff in store that in charged of
- Collaborate with others departments to make strategy, campaign, project...
- Analyse reports and inform campaign to staff
- Training staff about necessary skills
- Checking process and campaign
- Research potential location for new store
- Build Sales Strategy for area in charged of
- Monitor product in/out warehouse and in stores. Monitor the details, quantity of product
- Run company's campaigns and check the results
- Build suitable campaign and strategy for each store
Recognition and Gains:
- BEST SM 3 years continously from 2009 - 2011
- Create bussiness process for store chains
- Train many staff that become store manager later
- Store in charged of have highest and most stable revenue of all chains
- Have a lot of experience in data and report analyse
sales staff -> SALES LEADER
OCT 2006 -
dec 2007
Main responsibilities:
- Impulse customer behavior
- Responsible for products and assets
- In Charge of all sales staff, responsible for recruiting, training staff
- Research about customer insight and needs
Recognition and Gains:
- Best Sales Performance in 2006
- Have lots of experience training, making campaign, running events
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