Thông tin liên hệ
Gợi ý: Cung cấp đầy đủ thông tin như
475 Phố Ninh, Xã Sử Hậu Quế, Quận Danh Tùng Đà Nẵng
[123job protected]
[123job protected]
15-05-2007
[123job protected]
Mục tiêu nghề nghiệp
Gợi ý: Cần đưa ra mục tiêu rõ ràng, tránh lan man
Expending knowlegde
Being worked in professional place
Achieving success in my favorite job
Trình độ học vấn
Gợi ý: Liệt kê tất cả các trường bạn đã từng học từ ĐH tới giờ
Hospitality Management oct 2012 - oct 2016
- Hoa sen university
- Bachelor degree
Kinh nghiệm làm việc
Gợi ý: Liệt kê, mô tả các công việc bạn đã từng làm
Secretary jun 2017 - now
Organize, arrange meetings with residents, translate for meetings, make meeting minutes and send to related persons
Translate and edit all files of PMG
Total, request, collect quotations for stationery, and give to the BOD for approval, do payment for electricity and telephone bills monthly as well contact with telephone company of the related subjects
Greats customers and answers telephone, takes messages, replies to questions and provide information in accordance with general instructions ,follow instructions from PM answer correspondence of government agency and report to PM resident's feedback
Make payment request for all office expenses
Issue parking card, prepare Parking contract and follow up parking situation in the building
Greats customers, replies to questions and provide information in accordance with general instructions
Recording the tenant's complaint and forwarding the complaint onto the Director and the Deputy Director of Property Management
Implement customer care works such as internet issues, cable TV, telephone ect ….contact, Make monthly payment schedule
Implement related tasks as required by Deputy Director of Property Management or PM such as: prepare notice, letter or mail to residents and customers
Make time sheets for department every month
Awarded the commendation of “excellent employee in the month"
Sale Administrator feb 2017 - JUN 2017
Check data accuracy
Contact clients to obtain missing information or answer queries
Maintain and update sales and customer records
Develop monthly sales reportsCommunicate important feedback from customers internallyEnsure sales targets are met and report any deviations
Stay up-to-date with new available apartment
Receptionist - The Manor HCMC April 2016 - FEb 2017
Support guest check-in and check-out.
Receive and coordinate with the relating departments to handleinquiries, complaints related to customers .
Support customers for payment with suppliers
Contact the police to provide documents to register Residence Bookfor residents.
Offer promotion, complete the procedures for transfer the telephoneand electric from the company to customers.
Help customer contacts and works with suppliers: gas, phone,internet, cable...
Make sure letters, notifications are sent to customers
Coordinate with engineering department, other departments such assecurity, cleaning to solve the problem safely and efficiently.
Deal with guest’s complaint.
Ensuring guest's satisfaction
Waitress jun 2015 - mar 2016
Ensured guest's satisfaction.
Organized cooking classes for foreigners
Waitress sept 2014 - May 2015
Introduced special food or promotion.
Took guest's orders.
Served food and drink
Ensured guest's satisfaction.
Holded weddings and birthdays party
Trainee MAY 2014 - sept 2014
Introduced promotions.
Took guest's orders.
Served food and drink.
Cleared dishes on table.
Cleaned and refilled the buffet line.
Cleaned dishes, cutlery, tea cups...
Set up tables
Ensured guest's satisfaction.
Kỹ năng
Gợi ý: Liệt kê danh sách kỹ năng của bạn
Public Speaking/Presentations
Clear/Confident Communication
Organization and Time Management
Teamwork Driven
Interpersonal Relation
Chứng chỉ
Gợi ý: Các chứng chỉ bạn đã đạt được
- Chứng chỉ Tin học
Hoạt động
Gợi ý: Các hoạt động bạn đã từng tham gia
uni club oct 2012 - Jan 2014
Indian cultural festival jAN 2015 - jun 2015
Giải thưởng
Gợi ý: Thành tích và giải thưởng đã từng đạt được
Sở thích
Gợi ý: Một số sở thích cá nhân