Thông tin liên hệ
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66 Phố Diễm, Phường Thảo Đào, Quận Phùng Tấn Quảng Ngãi
[123job protected]
[123job protected]
06-01-1988
[123job protected]
Mục tiêu nghề nghiệp
Gợi ý: Cần đưa ra mục tiêu rõ ràng, tránh lan man
- I set my goal for the next 1 years will become the Administrative Manager/ Customer service Manager and 3 years later will become Administrative Director.
Trình độ học vấn
Gợi ý: Liệt kê tất cả các trường bạn đã từng học từ ĐH tới giờ
Business Adminitration Sep 2009 - Jun 2013
- VAN HIEN University
- 7.8/10
Kinh nghiệm làm việc
Gợi ý: Liệt kê, mô tả các công việc bạn đã từng làm
Customer Service Manager cum Office Administrator Jun 2017 - Jul 2018
- To manage and monitor the operations in support of resales & leasing done at Company.
- To ensure all salespersons comply with all policies, rules and regulations, when doing real estate works.
- To deal and serve directly with customers either by email, telephone, electronically or face to face.
- To organize workflow for agents to meet customer timeframes and keep records of customer interactions and transactions
- To record details of inquiries, comments and complaints of customers
- To provide feedback on the efficiency of the customer service process
- To assist in the supervision and management of staff and salespersons’ records, data, documentation, claims, benefits, etc.
- To support and assist in the management, monitoring and administrative requirements on projects including resale & leasing documents.
- To document and update clear procedures for operations and administration for all to comply.
- To prepare Monthly report for Resale & Leasing on weekly meeting. - To churn out any other reasonable reports for management decision making, evaluation and control.
- To assist in the development and implementation of the new management system.
- To cover the administration matters, especially project admin in the absent of the Admin Manager.
Administrator cum Customer Service Nov 2014 - May 2017
- To manage office supplies stock and place orders
- To prepare regular reports on expenses and office budgets
- To maintain and update company databases. Organize a filing system for important and confidential company documents
- To answer queries by employees and clients. Update office policies as needed
- To maintain a company calendar and schedule appointments. Book meeting rooms as required. Arrange travel and accommodations. Schedule in-house and external events
- To distribute and store correspondence (e.g. letters, emails and packages)
- To prepare reports and presentations with statistical data, as assigned.
- Some legal works: advertising permits, fire protection, environmental reporting, ...
- Making plan & manage the market research, Market survey & consulting projects
- Day-to-day contact with all targeted governmental departments, local media & businesses and potential customers
Event Coordinator Jul 2013 - Oct 2014
- Running program: prepare for the logistic, manage whole program and make sure everything will be happen as designed script.
Achievements and skills gained:
- Be assessed positively by the Director: dynamic, creative, hardworking and responsible to the job.
- Have chance to meet many kind of people, foreigner from many countries and learn about their cultural
- Improve English Communication Skill.
Kỹ năng
Gợi ý: Liệt kê danh sách kỹ năng của bạn
Office
Logical thinking and creative
Teamwork
Public Speaking
English
Chứng chỉ
Gợi ý: Các chứng chỉ bạn đã đạt được
- - Bachelor Degree in Business Administration- Certification of Professional Secretary and Office Assistant
Hoạt động
Gợi ý: Các hoạt động bạn đã từng tham gia
Outdoor Activities Jan 2014 - present
- Collecting and classifying information and images, editing video clip
- Building theory background for the presentation
- Being MC as well as presenter.
- Participating in charity program “for the juniors” annually of Department of Travel
- Being a member in English club in university
Giải thưởng
Gợi ý: Thành tích và giải thưởng đã từng đạt được
Sở thích
Gợi ý: Một số sở thích cá nhân