Thông tin liên hệ
Gợi ý: Cung cấp đầy đủ thông tin như
3519, Ấp An, Xã Nhi Thi, Quận Ninh Việt Hà Nam
[123job protected]
[123job protected]
07-07-2009
[123job protected]
Mục tiêu nghề nghiệp
Gợi ý: Cần đưa ra mục tiêu rõ ràng, tránh lan man
Trình độ học vấn
Gợi ý: Liệt kê tất cả các trường bạn đã từng học từ ĐH tới giờ
the degree of bachelor Oct 2011 - Apr 2016
- Ho chi minh city of university of technology
- ENGLISH LANGUAGE MAJOR* B levels: - Informatics Certificated level B. - Secretarial Skills and Office Administration Certificated. - Aug 2016 : got the certificated about the Degree of Bachelor with English Language Major of Ho Chi Minh City of University of Technology.
Kinh nghiệm làm việc
Gợi ý: Liệt kê, mô tả các công việc bạn đã từng làm
Pb and Customer service staff August 2011 - August 2016
- A company imports and sells the nutrition milk powder lines for children who live in Viet Nam that made in the USA.
Experience:
- Aug 2011 to Aug 2015: PB and maketing part-time for 3A Nutrition Company in Luy Ban Bich Str, Tan Phu Dist, Ho Chi Minh City.
- Aug 2015 to Aug 2016: Customer service staff full-time for 3A Nutrition Company in Luy Ban Bich Str, Tan Phu Dist, Ho Chi Minh City.
Achievements:
- Experience in guessing customer's thinking and idea.
- Experience in customer's convincing and consulting.
- Experience in service, open relationship and communication with customer.
CSR dept - SEA section staff Sep 2016 - July 2017
- A company produces the sport gear (SPG) for adidas Group with more than 10.000 workers who's working in there including the Office and the Blocks.
Experience:
- Sep 2016 to Dec 2016: Working in CSR Department ( Cooperation Social Responsibility), SEA section ( Social Environment Affair) of Chi Hung Company in Binh Duong Province.
Achievement:
- Checking and applying the labour law into manage company system and all production Blocks: discipline, dismissal decision allow to Vietnamese labour.
- Held and created the events, activities effectively in company.
- Writing the newsletter for each period.
- Recording and composing the morning broadcasting every morning.
The call center and customer service associste Staff July 2017 - July 2018
- A new company of Taiwan that came and grew in Vietnam Trading about transportation service, we call them GrabTaxi. They're included GrabBike, GrabCar, GrabTaxi, GrabFood......
- They help Vietnamese people solving their traffic problems, help them feeling save when they go and join with Grab.
Experience:
- Sep 2017 to May 2018: Listening the calls and anwers all the questions from the drivers and customers.
- Help the drivers to count the prises, the trouble map and location in their Grab application. Help customers to answer the questions about Grab services, how to booking and how to use Customer's Grab app.
- Staff also empathies and appologies for every single problem and trouble that our customer gets it in their trip with the driver or they show wrong way to the driver and make some mistakes with their app.
Achievement:
- Get good score for every quality and quantity calling and service ( from 90 pts to 100 pts.)
- Help lots of Drivers and Customers to solved their trouble and problem.
- Get almost 5 rating stars for quality of calling service.
Kỹ năng
Gợi ý: Liệt kê danh sách kỹ năng của bạn
Communication and Presentation
Logical thinking and creative
Translation
Chứng chỉ
Gợi ý: Các chứng chỉ bạn đã đạt được
- Chứng chỉ Tin học
Hoạt động
Gợi ý: Các hoạt động bạn đã từng tham gia
Chiến dịch Mùa Hè Xanh 2017-10
- Tham gia phát quần áo, gạo cho các em vùng núi gặp nhiều khó khăn. - Tham gia xây dựng trường học giúp các e có được nơi học tậpGiải thưởng
Gợi ý: Thành tích và giải thưởng đã từng đạt được
Sở thích
Gợi ý: Một số sở thích cá nhân
