Thông tin liên hệ
Gợi ý: Cung cấp đầy đủ thông tin như
75, Thôn Tài, Xã Khôi Ngà, Quận Mang Nhàn Quảng Nam
[123job protected]
[123job protected]
11-03-1996
[123job protected]
Mục tiêu nghề nghiệp
Gợi ý: Cần đưa ra mục tiêu rõ ràng, tránh lan man
Trình độ học vấn
Gợi ý: Liệt kê tất cả các trường bạn đã từng học từ ĐH tới giờ
Major: Software Engineering 2010 - 2014
- The Academic Council of NIIT
- Degree: College
Kinh nghiệm làm việc
Gợi ý: Liệt kê, mô tả các công việc bạn đã từng làm
Technical Supporter Jun 2017 - Present
- Technical support for branches around the country to handle Internet and TV errors.
- Technical support for Businesses: Internet, Lease Line, Voice.
- Troubleshooting via email, phone, ticket system.
- Working with the Call Center, handles the problems so that the service is less affected.
- Troubleshooting, service recovery
- Deploying and maintaining IP network system
- Execute Service requests
Extra job:
- Test local tool.
- Test software.
- Plan and estimate testing activities
- Bug report and bug trace
- Setup computer for new employees.
- Install the software for the company (Office, Adobe,…)
- Fix bugs on software when it crashes.
Recognition and Gains:
- Control & handle tasks completely
Technology Supporter - QC Jan 2016 - JUN 2017
- Technical support for internet and FPT TV errors
- Network Operation- Troubleshooting via email, phone, tool,..
- Answer the question about the service.
QC:
- Join the project of the company.
- Plan and estimate testing activities
- Test game management.
- Test application management
- Make test cases based on requirements.
- Write technical documentation.
- Monitor, timely troubleshoot software
- Tested mobile application software (android, ios)
- Writing test case documentation and performing testing.
- Test the TV firmware before releasing to the customer
Recognition and Gains:
- Control & handle tasks completely
QC – Game design JUN 2014 - JAN 2016
- New content for App and mobile games.
- Design basic interface to show the futures of the App, Mobile games.
- Update new futures for the product.
- Create testplan.
- Write testcases and perform tests, working with dev team to fix bugs.
Extra job:
- Setup computer for new employees.
- Install the software for the company (Office, Adobe,…)
- Fix bugs on software when it crashes.
- Date analysis (Google, Apple, Facebook, App-Game) to analyze user behavior to improve the product.
- Fanpage management of the company’s product.
- Uprank for company products on Google Play Top.
- Support user.
- SEO for company products.
Store staff Feb 2013 - JUN 2014
- - Import and direct sales to customers.
Kỹ năng
Gợi ý: Liệt kê danh sách kỹ năng của bạn
Office
Logical thinking and creative
Public Speaking
Chứng chỉ
Gợi ý: Các chứng chỉ bạn đã đạt được
- Chứng chỉ Tin học
Hoạt động
Gợi ý: Các hoạt động bạn đã từng tham gia
Volunteer Groups 2009 - 2011
Giải thưởng
Gợi ý: Thành tích và giải thưởng đã từng đạt được
Sở thích
Gợi ý: Một số sở thích cá nhân
