Liaising between guests and partners to resolve light complexity issues via inbound,modifications, cancellations, complaint.utbound, email, chat, and messaging on various topics such as: additional...
Perform other duties as required by superiors.Direct Hotline counseling/receiving calls, emails, messages (email, chat, voice) from customers to answer questions, support to resolve customer...
Attend to shoppers’ enquiries;Managed daily, weekly and monthly reports;Coordinated with in- mall tenants promotional events;Assist in advertising & promotions activities such as preparing...
Update information on the system.Direct Hotline counseling/receiving calls, emails, messages (email, chat, voice) from customers to answer questions, support to resolve customer complaints about...
[DISTRICT 12]- CUSTOMER SERVICES (APP TRAVEL)JOB DESCRIPTION:- Providing accurate, valid, and complete information by using the right tools, methods, and processes.- Liaising between guests and...
- Enhance customer experience by analyzing behavior, researching pain points, and working cross- functionally to improve the end- to- end journey.- Build and maintain self- service resources:...
Coordinate with operations team when neededCommunicate 100% in English via email, chat, and social mediaHandle inbound leads from international customersClearly explain tours, pricing, services, and...
Attend to shoppers’ enquiries;Managed daily, weekly and monthly reports;Coordinated with in- mall tenants promotional events;Assist in advertising & promotions activities such as preparing...
Scope of Work• Liaising between guests and partners to resolve light complexity issues via inbound, outbound, email, chat, and messaging on various topics such as: additional travel advice,...
Ensure compliance with company service standards and quality guidelinesCoordinate with internal teams to handle escalations and complex casesSupport customers with inquiries related to bookings,...
Customer Services- Prepare and submit timely reports to customers- Execute correlation plans with customers- Follow up on post- response improvement actions; propose improvements for similar...
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Daily TasksData Collection: Gather detailed information about customer backgrounds.Information Comparison: Review traveler information against their payment details.Customer Interaction: Communicate...
• Propose suitable financial leasing solutions tailored to each corporate customer.• Maintain and strengthen relationships with existing and potential customer.• Manage, coach and train team...
Ensure effective communication and follow- up between internal departments, Sales and customer.Receive ladip request from customer/ Sales department.Summary information and key in to ERP system,...
Job Description:Follow standard communication procedures, company policies, and service guidelines.Handle a high volume of incoming calls and text messages from customers.Effectively manage customer...
Quantity: 04 persons including 02 vacancies in HCMC, 02 vacancy in HanoiJob Description:- Coordinate with handling team to arrange trucking and customs clearance.- Execute customer’s service...
Act as the point of reference for guests who need assistance or information and attend to their wishes and requirementsArrange events, excursions, transportation, etc. upon requestPerform other...
Ensuring a high level of customer service and a positive guest experience.Liaising between guests and partners to resolve light complexity issues via inbound, outbound, email, chat, and messaging on...
RESPONSIBILITIES: As a customer service staff, you&039;ll bask in the modern beauty of our workspace, collaborate with a dynamic and creative team, and enjoy the guidance of exceptional leaders,...
Proactively updating information/knowledge about customer service.Liaising between guests and partners to resolve light complexity issues via inbound, outbound, email, chat, and messaging on various...
- Maintaining the best customer service satisfaction.- Performing services of the cash deposit, cash withdrawal, fund transfer, oversea remittance, foreign exchange (cash), issue ATM card, Debit,...
Proactively updating information/knowledge about customer service.Liaising between guests and partners to resolve light complexity issues via inbound, outbound, email, chat, and messaging on various...
What you will do• Handle end- to- end customs clearance processes for import and export shipments, ensuring compliance with local and international regulations.• Resolve customs- related issues and...
System Manufacturing and Commissioning:- Participate in installation, testing and, commissioning during manufacturing of marine handling systems.- Production follow up on during manufacturing at...
- Follow- up and send HAWB to customer, ensure accuracy of AWB/MAWB/Manifest- Inform Counter/Terminal that HAWB/DO is ready for issuance- Manage AWB/MAWB/Manifest/Arrival Notice/Delivery Order- ...
Job PurposeThe Customer Consultant promote and drive sales of selected products by calling to customers on behalf of the pharmaceutical company.Job responsibilityCustomer engagement• Manage and...
• Building strong relationships with customers before and during their commercial operations in Vietnam.• Creating business opportunities through networking, marketing coordination, and pitch ideas.•...
Tasks and responsibilities:Acts as first level support for SOM on toolsCommunicates internally with PjM/SOM and other stakeholders on the Sample Workflow regarding order blocking topics (tracking of...