KEY RESPONSIBILITIES AND ACCOUNTABILITIESEnsure guest inquiries, requests, and complaints are resolved promptly, professionally, and effectively.Assist with staff scheduling, training, performance...
Vai trò chính: Người đảm nhiệm vị trí này chịu trách nhiệm xây dựng và duy trì hình ảnh của khách sạn thông qua các hoạt động truyền thông và quan hệ với báo chí, đối tác và công chúng.Lãnh đạo và...
Restaurant Operations Management- Assist in managing the daily operations of the restaurant and related service areas.- Monitor reservations, advance orders, special requests, and promotional...
- Oversee daily bar operations across all hotel outlets.- Handle guest feedback and ensure excellent customer satisfaction.- Develop and update beverage menus, promotions, and cocktail programs.- ...
Solve all problems occurring in area of responsibilitiesContributes to the morale and team spirit of the hotel by maintaining effective relationships with colleagues.Prepare monthly training plans...
OVERVIEW OF POSITION:Reporting to HR Manager, the Assistant HR Manager is responsible for compensations & benefits as well as employee relations. The position is responsible for managing...
About the role:To oversee the day- to- day operations of the Housekeeping Department, including supervising all housekeeping and butler teams in conjunction with the Director of Housekeeping,...
Duties may include but not limited to/Nhiệm vụ bao gồm nhưng không giới hạn:Operations/Vận hành nhà hàng• Supervise daily restaurant operations to ensure smooth service flow.Giám sát hoạt động vận...
Located in a VIP gaming environment, GAKU serves highly demanding guests who seek luxury, theatrical dining experiences, and exceptional hospitality. This role requires dynamic service energy—more...
Additionally authorised to issue instructions: General ManagerFood & Beverage Assistant ManagerSupervisor: Food & Beverage ManagerObjective of the position:Management of the employees in the...
Position SummaryThe Assistant Housekeeping Manager supports the Housekeeping Manager in overseeing the daily operations of the Housekeeping Department, ensuring all guest rooms, public areas, back-...
Learning & Development- Support the development and execution of the hotel’s learning and development strategy aligned with business objectives and brand standards.- Plan, coordinate and...
Mô tả công việc:Hỗ trợ Quản lý Nhân sự toàn diện:Hỗ trợ chuẩn bị tài liệu, báo cáo nhân sự và bài thuyết trình chuyên nghiệp, chính xác.Hỗ trợ tổ chức, sắp xếp lịch trình, cuộc họp và các hoạt động...
Monitor the hotel’s e- commerce strategies as they are being implemented to achieve monthly target from Management.Giám sát các chiến lược thương mại của các kênh trực tuyến đang được triển khai để...
Financial Performance (Up- selling, Room Revenue, Operation Auditing).Manages and motivates the Front Office team in order to provide a high standard of service for customers.Supervises the...
The Assistant Reservation Manager ensures all procedures are performed to the property&039;s standards, assists reservation staff whenever necessary in performing all job functions, and coordinates...
OPERATIONALBanyan Tree Culture and Spirit• Promote performance improvement, Service Excellence, and quality achievement throughout the organization.• Instill commitment to the Banyan Tree experience...
Job PurposeMission and Values; including profitable financial management, effective leadership, excellent customer service skills, and supervision of department requirements and standards.Be involved...
Delivers prepared training sessions in line with a departmental monthly calendarDeliver Food and Beverage service of high standard and in accordance with departmental standards and proceduresDelivers...
The Assistant IT Manager supports the Head of IT in overseeing and managing the daily operations of the IT department. This role is essential in ensuring the seamless operation of IT systems,...
- Maintain good relationships and extend attentive service to existing productive accounts- Generate revenue and maximize the hotel&039;s market share for MICE throughout aggressive sales- To...
Quality Management SupportSupport continuous improvement initiatives using Lean, Six Sigma, or similar methodologies under the guidance of the ManagerAssist in analyzing operational data, guest...
- Hỗ trợ HR Director xây dựng, triển khai và giám sát kế hoạch nhân sự phù hợp với mục tiêu vận hành khách sạn.- Phối hợp kiểm tra, rà soát bảng lương, thưởng, service charge, phúc lợi và các khoản...
Coordinate work of external contract if required.Ensure that par levels of linen, towels and uniforms are current; a summary report should be sent to accounting. Take an accurate linen inventory...
Mô tả công việc:Hỗ trợ Quản lý Buồng phòng trong việc điều hành và giám sát mọi hoạt động của bộ phận Buồng phòng.Kiểm tra chất lượng vệ sinh, bảo trì và sắp xếp phòng khách theo tiêu chuẩn của khách...
Supervise, train, and motivate Front Office team membersPrepare reports and support operational planningEnsure smooth operation of Reception, Guest Services, and ReservationsHandle guest feedback and...
