Purpose of Job / Job Summary for Duty ManagerThe Front Office Supervisor will primarily provide a support role while assisting with frontline operations. The Front Office Supervisor will be...
• Manage day- to- day staffing needs, plan and assign work and establish performance and development goals for team members. Provide mentoring, coaching and regular feedback to improve team member...
Lead and manage daily operation of Front Office DepartmentSynergize activities and communication within the DepartmentDrive Revenue & maximize ProfitsPersonalize Guest ExperiencesEstablish and...
- Work related to EXPENSES, GOODS, CCDC, ASSETS: check the status of use and operation of devices, machinery, equipment and tools for proper service, safety, hygiene and cleanliness ,control costs...
A 6 month – internship program is designed to your own development needs and career objectives include hands- on practical Guest Services experience as well as opportunities for the Trainee to...
JOB SUMMARYThe Front Office Manager (FOM) holds the key leadership of and is responsible for keeping a perfect performance of Front Office department, providing functional assistance and direction to...
- Conducts shift briefings to ensure hotel activities and operational requirements are known- Supervise front office operations during assigned shift:Supervise group bookingsMaintenance of guest...
Department Management:• Ensure the check- in and check- out processes are quick, accurate, and professional, delivering the best experience for customers.• Responsible for overseeing and coordinating...
Vận hành Tiền sảnh:Front Desk Operations:Đảm bảo việc lập hóa đơn, thu ngân và xử lý thanh toán chính xác.Giám sát hoạt động hàng ngày và nhân viên tại quầy lễ tân.Giải quyết các thắc mắc, khiếu nại...
- Handle & follow up complaints in order to ensure guest satisfaction, but always bear in mind the interest of the hotel- Resolve guest issues, complaints, problems in a quick, efficient manner...
Process all guest check- out including resolving any late and disputed charges;Other tasks are assigned by Front Office Manager.Process all guest check- in by confirming reservations, assigning room...
(English below)Mô tả công việc:Trách nhiệm bao gồm giám sát nhân viên lễ tân, điều phối lịch làm việc của team và hỗ trợ đào tạo để duy trì tiêu chuẩn dịch vụ caoXử lý các dự án liên quan đến khách...
• Prepare basic operational reports and support service improvement initiatives.• Supervise and schedule lobby front office staff.• Work closely with the Customer Care Manager to support smooth...
To ensure that department budget is strictly adhered to.KEY RESPONSIBILITIES AND ACCOUNTABILITIES | VAI TRÒ & TRÁCH NHIỆM CÔNG VIỆCĐảm bảo ngân sách của bộ phận được tuân thủ nghiêm ngặtTo be...
RESPONSIBILITIES: Guest ExperienceGuest assistance and problem resolution: Resolve customer inquiries and complaints in a timely and efficient manner, using a professional and courteous manner.Guest...
OBJECTIVE:Be fully responsible for Duty Manager task at night time and handover properly to Duty Manager AM at 7:00During their duty, Night Supervisor is expected to lead as an example in terms of...
Với mục tiêu xây dựng đội ngũ vận hành đẳng cấp tại dự án Silk Path Golf Đông Triều (Quảng Ninh), chúng tôi tìm kiếm một Nữ Quản lý bộ phận Tiền sảnh (FOM) – người sở hữu sự tinh tế, bản lĩnh và kinh...
Handle guest inquiries, complaints, and emergency situations promptly and professionally during overnight hours.Coordinate closely with Housekeeping to update room status and ensure accurate room...
Tiếp đón & vận hành front officeQuản lý khu vực lễ tân luôn gọn gàng, sang trọng, đúng tiêu chuẩn hình ảnh thương hiệuĐón tiếp khách hàng, đối tác đến văn phòng một cách chuyên nghiệp, ấm áp, đúng...
Join us. Be a Cultural Ambassador and inspire our unique Vietnamese Bamboo Circus spectacles to the world.❖ Ticket Box:Manage/Support check- in counter for the Show Dates and control audiences...
- Provide guests with access to hotel services, forward in- room meal requests, and ensure that mail, faxes and packages are delivered in a timely manner.- Agents answer guest requests for...
RESPONSIBILITIES:Guest ExperienceGuest assistance and problem resolution: Resolve customer inquiries and complaints in a timely and efficient manner, using a professional and courteous manner.Guest...
- Hỗ trợ nhân viên lễ tân khi thực hiện các thủ tục check- in, check- out.- Báo cáo các sự cố, tai nạn, tổn thất về tài sản và con người trong phạm vi cơ bản.- Quan sát, nắm bắt được nhu cầu Khách...
Answer phone calls according to standard by using proper telephone etiquette and within three ringsProvide guest with assistance whenever possibleSitting guest in right place to meet their requestDo...
Help prepare necessary documents and information for guests.Participate in maintaining cleanliness and organization of the front desk area.Engage in training sessions and departmental...
