SUMMARY OF RESPONSIBILITY:- Informing the CM of any problems with the lifts immediately.- Ensuring that all billing (e.g. for teas and coffees) are filled out immediately and accurately in your...
Theo dõi, thông báo, cập nhật tình trạng vận chuyển hàng hóa cho khách hàng, đại lý.Làm báo cáo công việc hằng ngày, hằng tuần, báo cáo sản lượng và tự đánh giá KPI hằng thángTheo dõi sát các đơn...
Key ResponsibilitiesMonitor and report on key KPIs related to CS and operations, such as response time, customer satisfaction rate, order completion rate, and complaint resolution metrics, directly...
Key ResponsibilitiesGuest Experience & Front- of- House ServiceThe Hostess / Customer Service Associate is the first point of contact for our guests. This role is essential in creating a...
Build and update customer and overseas agent SOPs.Maintain strong relationships with existing clients and support business growth with new ones.Supervise, assign tasks, and evaluate performance of CS...
- Ensure the best customer experience, respond quickly and professionally.- Receive and process customer requests via phone, email, chat and text messages.- Work in one of the following languages:...
Deduct the promotion amount for the Distributor on time and accuracy.Monitor and assess OOS (Out of Stock) daily, track returns following promotional programs, check report 105, verify orders that...
Mô tả công việcGiới thiệu khách hàng tiềm năng cho các khóa học tiếng Anh tại ZIM thông qua bạn bè, mạng xã hội, trường học hoặc cộng đồng.Tham gia đào tạo, tìm hiểu sản phẩm và các hoạt động lan tỏa...
- Theo dõi, thông báo, cập nhật tình trạng vận chuyển hàng hóa cho khách hàng, đại lý.- Phối hợp với các phòng ban xử lý nhanh chóng và hiệu quả các yêu cầu của khách hàng trong việc lấy booking,...
Thông tin chungBộ phận: Vận hành / Customer ServiceĐịa điểm làm việc: Văn phòngThời gian làm việc: Giờ hành chính (có thể linh động theo lô hàng)Mục tiêu công việcĐảm bảo chăm sóc, theo dõi và xử lý...
• Manage and control costs associated with development projects.• Collaborate with internal departments to ensure customer requests are addressed professionally and in a timely manner.• Manage...
Văn phòng bán vé hãng hàng không singapore tại việt nam
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The Temporary Customer Services Agent (TCSA) is responsible and accountable for the day- to- day punctuality and smooth operations of inbound and outbound flights at Hanoi airport. Key tasks...
- Manage customer accounts, oversee the progress and costs of development projects.- Receive inquiries, clarify requirements, and maintain communication with customers throughout project...
Công ty tnhh giao nhận vận tải biển và thương mại m&t
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- Liên hệ với khách hàng của công ty nhận booking, thông tin lô hàng, đặt chỗ ( booking space ) các hãng tàu hoặc hãng hàng không cho các lô hàng.- Liên hệ với đại lý nước ngoài, xin báo giá, làm...
Contract:For both new customer & Existing customerEnsure contract renewals are performed in timely fashion – coordinate with Owner Account and Operation manager for support if requiredSupport product...
About UOBUnited Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North...
Công ty cổ phần giấy sài gòn - saigon paper corporation
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- Make daily/ weekly/ monthly/ quarterly reports as required Manager.- Update the market feedback to the marketing and marketing department about the programs that are carried out in the market for...
Assist Customer Service & Autotint Manager in/Hỗ trợ Customer Service & Autotint Manager trong việc:Customer Services:- Ensure all customer service requests are received and completed (technical...
Monitoring and Analysis: Evaluate, monitor, and compile data from calls (call metrics), and propose necessary measures to maintain service standards and quality.Reporting & Strategy: Report on...
• Review issues and contacts customers to understand issues. Ensures customers stay informed as to the status/solution of their issue. Utilizes troubleshooting tools (e.g., event logs, and...
As the local subsidiary of one of the largest securities companies in Korea, we pride ourselves as one of the most active and dynamic companies in Vietnam’s growing capital market since 2010. We...
Contact with Japanese customers for consulting company service via email, phoneOn- site cargo survey voand make quotationMaking documents for import / export operations for customersSupervise packing...
Handling the Escalation and Supervisor calls/sessions and taking Tier 1 calls for specific duration to keep yourself updated on the process knowledgeManage key insights, follow up team&039;s...
Primary Objectives• Simplify process, procedures to enhance service quality to bring the best customer experience.• Monitor/ Observe customer service activities national wide including Customer...
With nearly 25 years of establishment and development, DC Technology Company (founded in 2000) and PMAC Joint Stock Company (founded in 2020) have become leading companies in providing comprehensive...
· Review and improve customer service processes to enhance efficiency and client satisfaction· Prepare weekly/monthly reports on customer service performance· Build and maintain strong relationships...
Customer Support & CommunicationProvide accurate information regarding platform features, memberships, events, and merchandise.Handle daily customer inquiries through multiple channels (email, chat,...
Vai trò & trách nhiệm:- Đóng vai trò hỗ trợ nòng cốt cho bộ phận Chăm sóc khách hàng trong việc duy trì kếtnối và đảm bảo sự hài lòng của khách hàng.- Chịu trách nhiệm thực thi các tác vụ vận...
Our partner is the largest online bus ticketing platform in Asia, with an extensive network of bus operators and a large base of satisfied customers, processing up to 250,000 transactions daily...
