Accessory Repair Technician

JOB SUMMARY:
Support customers, staffs to have the full understanding of products and using whilst enhance customer experience in the process of pre- sale and aftersales.
KEY ACCOUNTABILITIES

Check the condition and operation of the product to be repaired.
Consult with company and customers to determine their repair needs.
Perform repairs according to requirements and ensure product quality after repair.
Participate in training programs from the firm and the company.
Conduct periodic warranty and maintenance of equipment and machinery.
Receive products from Company (Restaurants/Stores/Admin… ) and customers that need to be repaired.
Update and add to product user guides for company and customers and internal use.
Regularly update new products and services as needed.
Complete other tasks as assigned by Manager.
Provide remote troubleshooting support to company and customers via chat, email, and phone.
Improve and update product warranty and maintenance procedures.

JOB REQUIREMENT

Teamwork ability to support colleagues.
Working under pressure.
2+ years of experience in repairing accessories: watches, lighters, phones, electronic equipment warranty center,
Strong communication skills.
Error diagnostic.
High sense of Carefullness, Responsibility, learning new products and looking for solutions.
Vocational College grarduation with related field: mechanical, machinery,…
Error diagnostic parameters quick release, event replacement skills.

Laptop, Chế độ bảo hiểm, Du Lịch, Phụ cấp, Chế độ thưởng, Đào tạo, Tăng lương, Công tác phí, Nghỉ phép năm

Cập nhật gần nhất lúc: 2025-09-08 00:30:03