JOB SUMMARY
Working Time: Monday – Friday (open to work at night)
Report Line: Geo Expansion Director/ Head of Global
Peer: Media, Business Development
Working Location: 6th Floor, Tuong Viet Building, 95 Cach Mang Thang Tam Street, Ben Thanh Ward, District 1, HCMC, Vietnam
Job Level: Executive
Department: Global
Title: Account Executive (Digital/IMC/Creative)
Subordinate: None
Year of Experience: 1- 2 years+
Hiring Purpose: New Hire
Salary Range: Negotiable
OBJECTIVES
We are looking for the role of Account Executive from Junior to Middle level who liaises closely with clients throughout campaigns/projects and be able to execute projects strategically & excellently at an easy to high level with support from Account Manager to deliver optimal performance for clients.
JOB DESCRIPTION
Project management:
On top of multi- project and manage overall client portfolio under support from Account Manager :
Provide direction for team to execute project and manage on top performance, risk management, client status management
Supervise the day- to- day operation of the project team to meet KPI and Objectives
Able to lead 2- 4 projects at complex level simultaneously
Join and win client pitching project independently with nature project under 1,000MB or purely media
Identify key issue in different context and perspective to deliver project objectives
The project type is vary from creative / content to media performance
Solution provider:
Understand and provide marketing solution to clients in order to deliver project objectives and KPIs:
Acting as the main point of contact between client & agency to take the role of supporting and consulting
The solutions include creative concept and branding, content and media performance
Uncover new opportunities through networking and turn them into long- term partnerships
Understand client vertical knowledge and product and marketing.
Manage client expectation to ensure timelines, progress, budget, and client deliverables, while achieving the expected profit for the company: The client working with is marketing manager and marketing lead
Client leadership:
Provide professional support to maximize customer loyalty
Build and develop strong relationships with clients team through the proposal & implementation process, ensuring that the solutions we develop meet client needs : The relationship building is from lead to manager level of client
Respond to inquiries and resolve issues to the customer’s satisfaction reach 65% NPS KPI
JOB REQUIREMENTS
Skills, Knowledge & Qualification
Must have:
Strategic communication and excellent presentation skill
Strong problem solving skills
Have capability to analyze and execute well under pressure
Good business acumen and solid knowledge of various verticals have experience in manage project campaign budget and manage P&L
Having knowledge of website development, SEO, and e- commerce is a plus
Strong relationship building and engagement skills
Proven experience in multi- project management
Having US market knowledge is a plus
Fluency in English: Proficient in 4 skills of English or familiarity with native speakers
At least 6 months to 1 year of experience in Account Executive/Digital Planner/Planner or similar role, or Marketing Executive/Brand Executive or similar role at client side
Proficient project management
Good to have:
Advanced Microsoft Office skills, especially Powerpoint and Excel
Experience in selected kinds of projects: creative/digital/influencers…
Account management experience in an Advertising/Marketing/Digital Agency
In- depth knowledge of digital marketing
PMAX- er Identification
Innovation: Innovation is to drive change and innovative new ideas to create more values for clients, teams and society.
People development: People development is to attract, develop, and retain the most talented people. Development is a responsibility, not a choice, of both the individual as well as the organization.
Extreme ownership: Extreme Ownership is the practice of owning everything in your world, to an extreme degree. Think of yourself as the owner of the company. It means you are responsible for not just those tasks which you directly control, but for all those that affect whether or not your task is successful.
Teamwork and fun: Teamwork and fun is the cooperative and collaborative effort of a team to achieve a common goal or to complete a task, and trying to build a joyful & enjoyable atmosphere for everyone.
Client Impact: Everything we do is ultimately to deliver real client impact and value.
Integrity: Integrity is to be honest and show a consistent and uncompromising adherence to what is right, even if it is at our own cost.
BENEFITS
Quarterly, Yearly Recognition Gifts & Awards and gifts on special occasions (birthday, New year…)
Flexible working time with 4 days working from home per month and 15 paid leaves per year
Laptop supply/allowance or support for laptop purchase costs on an individual basis
Other staff welfare allowances.
Insurance as full salary (SHUI)
Internal training & career development opportunities, and external L&D budget sponsorship
Competitive salary range with quarterly & yearly incentives and 13th- month salary
Holiday activities; Company trip; Year End Party; Company Birthday; Culture Day; Quarterly Town Hall.
Team bonding budget quarterly, snack time to engage team members
Annual health check- up and Healthcare Insurance PTI for all employees
PMAX PERKS FOR ACCOUNT EXECUTIVE POSITION
Tech and data- driven, transparent process.
Transparent career development with attractive Learning & Development programs for each level.
Leading performance marketing agency in Vietnam with in- depth marketing & e- commerce expertise, handle projects with total marketing solutions to impact deeply Brand Performance.
Young, proactive, aggressive working environment. Always have “the bigger shirt” to maximize and optimize your capacity.
