JOB SUMMARY
Title: Account Executive (SME)
Department: SME/Pinpoint
Year of Experience: 2 years +
Job Level: Executive
Report Line: Business Manager
Peer: Account Executive, Media Executive
Subordinate: None
Salary Range: Negotiable
Hiring Purpose: New Hire
Working Time: 9:00 – 18:00, Monday – Friday
Working Location: 6th Floor, Tuong Viet Building, 95 Cach Mang Thang Tam Street, Ben Thanh Ward, District 1, HCMC, Vietnam
OBJECTIVES
We are looking for an experienced account executive with passion in digital marketing, client leadership, and business development. You will be one of our ambitious SME team and an important piece of the puzzle to our dynamic growth team, together driving outstanding business results for Pinpoint.
JOB DESCRIPTION
Leads handling: Communicate with clients coming from passive sources, gathering information about the project’s scope, budget, timeline, etc. to get the detailed brief for proposal.
Client leadership/Account management for SMEs:
Project management:
Debrief to functional teams and lead/support to deliver plan/proposal based on client’s brief.
Work with clients and internal teams to prepare paperworks to launch and liquidate the projects.
Communicate with clients about the performance of the projects with action plans.
Account planning & portfolio development:
Review client portfolio to optimize for total P&L.
Evaluate and develop a detailed work plan to grow the potential accounts by upselling & cross- selling.
Share insights to upgrade/develop new products that fit the market needs.
Business development for SMEs:
Sales planning:
Build own sales plan and list of potential clients, including quarterly, monthly, and weekly sales plan
Conduct research to identify new business opportunities to achieve sales targets.
Sales execution:
Collect intelligence related to the demand, market, and competitors through daily activities to continuously upgrade the strategies and share insight to other members (e.g. Business Development, Media, etc.)
Build and maintain strong relationships with clients.
Manage effectively the sales process through prospect development, proposal, presentation and closing negotiations to achieve company goals.
Coordinating & supporting:
Coordinate and support other team members within and outside the SME team when needed.
JOB REQUIREMENTS
Must have
Skills & Knowledge & Qualification
Excellent project management and time management skills.
Having good business acumen, being able to manage client portfolio and P&L or provide clients with effective service consultation.
Strong problem solving skill to address issues related to client projects or inquiries with limited support from the line manager.
Having a deep knowledge of Digital Marketing in general.
Experimental mindset with enthusiasm about learning new things and the ability to self- motivate and teamwork.
Strong client leadership skills, being able to manage client expectations and satisfactions well.
At least 2 year of experience in Account Executive or Business Development Executive for digital marketing agencies or similar companies, preferably working experience with SMEs clients.
Excellent communication skill with effective negotiation skill.
Good to have
Experiences in managing 10+ SMEs accounts at the same time.
Ambitious and willing to self- challenge with aggressive goals.
Creative and innovative mindset with interest in working in a start- up environment.
