Account Health & Pricing Specialist

ABOUT US
The Role
TurnKey FBA is an e- commerce business trading retail and wholesale across Amazon UK, US and EU marketplaces, through both FBA and FBM. We also help brands grow through our end- to- end Amazon services.
This role keeps our selling accounts healthy and our pricing sharp. Once products are listed, you help keep them compliant, priced right and problem- free, across FBA and FBM, on our retail and wholesale accounts.
WHAT YOU&039;LL DO

Manage pricing and promotions: Set and adjust prices, fix violations, set up coupons and deals, and watch the Buy Box across our own and reseller listings.
Keep data clean: Accurate and consistent across systems.
Keep inventory healthy: Improve sell- through. Fix corrections, reconciliations, and mismatched data.
Manage Amazon cases: Open, track, and follow up cases: listing errors, inventory issues, account discrepancies.
Manage listings: Keep them accurate. Expand to new marketplaces.
Handle buyer support: Respond to buyer inquiries, returns, refunds, and delivery issues with fast and accurate responses to keep metrics healthy.
Support account health: Help keep accounts healthy and compliant across FBA and FBM, identify issues early, and prepare Plans of Action (POAs) to support appeals and reinstatements
Handle compliance & logistics: Ensure listings meet marketplace compliance, manage documentation (VAT, EORI, LUCID, GPSR, FDA, etc.), and coordinate FBM shipping, labeling, and customs compliance.

WHO WE&039;RE LOOKING FOR

Data reconciliation skills are a plus.
Comfortable in Google Sheets / Excel (lookups, aggregation, filtering, sorting, text processing).
Keen to learn Amazon Seller Central, account health, and compliance. We&039;ll train the platform. You bring the rigour.
Good written English. You&039;ll handle buyer messages, Amazon support, and internal comms (IELTS 6.5+ / TOEIC 800+).
Sharp eye for detail, especially inventory, pricing, and compliance data.

WHAT WE CAN OFFER

12 days annual leave, plus public holidays
Working equipment provided
Broad exposure: retail and wholesale operations across FBA and FBM, in the UK, US and EU
Annual company retreats, plus regular team bonding
Pantry with snacks and coffee, always ready
Full Health, Social and Unemployment insurance
Attractive lunch & transport allowance package
Clear growth path. We promote on performance, not tenure
A real international environment. You work in English with a team here and in Europe

WORK SCHEDULE
Official period: 9:00 AM- 6:00 PM, Monday to Saturday (on- site)
Probation: 2 months
Probation period: 9:00 AM- 6:00 PM, Monday to Friday (on- site)
HIRING PROCESS

Competency Interview (On- site)
Offer & Onboarding
Culture- Fit Interview (On- site)
Technical Test (On- the- spot Test)
Phone Screening

Cập nhật gần nhất lúc: 2026-07-11 16:35:02