Account Manager

Record customer feedback about the service. Coordinate with Operations department to solve requests from Customers.
Prepare reports on account status.
Training and other tasks as assigned by line manager and the Sales Capability Manager
Ensure the timely and successful delivery of our solutions according to customer needs and objectives.
Forecast and track key account metrics (e.g. sales results and annual forecasts)
Clearly communicate the progress of initiatives to grow revenue and expand the client portfolio.
Report to Senior Manager – Business Development Division.
Develop a thorough understanding of our products and service offerings to better upsell and cross- sell to clients.
Coordinate with the internal stakeholders to come up with a new service model. Update new models for customers.
Exploit and develop relationships with assigned Key Accounts to expand the project.
Search and reach potential partners/customers through social networking channels (LinkedIn), networking.
Develop new business with existing clients and/or identify areas of improvement to meet sales quotas.
Monitor work progress and keep in contact with clients at all stages (briefing, proposal, quotation, contract, campaign management, negotiating and close agreements).

Good presentation skills and report writing capability
Understanding of customer, market dynamics and requirements
Fluently in English (Equivalent to IELTS 7.0)
Strong collaboration and relationship- building skills
Bachelor&039;s degree in Business, Marketing, or related field.
Analytic mindset, proactive, dedicated, committed & passionate
Customer service & sales oriented
Proven track record of successful global sales management
Must have strong verbal skills with consultative professional business acumen
At least 4 years working experience with minimum 1 year experience in same position
Can be work independent as well as teamwork

Laptop, Chế độ bảo hiểm, Phụ cấp, Chế độ thưởng, Chăm sóc sức khỏe, Đào tạo, Tăng lương, Nghỉ phép năm

Cập nhật gần nhất lúc: 2024-05-19 19:00:02