Account Manager

Overview:
“What we can do is mapping out the effective way to drive across the platforms and make the best out of it” – That is what helped us experience well in the field of Essential Digital Solution from the past 8 years. We are currently looking for a Account Manager to join us.
Experience requirement: 2-3 years in advertising/digital/client service.
Job Description:
Identify market needs and trend, develop approaches and achieve sales revenue from existing clients

Develop questions to get clients’ concerns and expected results.
Define approaches to clients’ issues or concerns and propose solutions to address client’s issues and enhance clients’ success.
Build & maintain good relationship with existing clients .
Prepare, present proposal to clients and handle objection successfully via identifying decision-maker, client’s internal situation and way of working.
Enhance services’ quality to clients via closely following up with clients, getting feedbacks and evaluation for company services.
Working with clients to study insights and needs of clients, market practices.

Monitor project expense to ensure cost efficiency

Negotiate with clients to ensure getting profit as advised by Finance function.
Update market cost to ensure proposal to client is competitive cost.
Work closely with Finance & Operation functions to make quotation, PEC and manage cost.
Support Finance in contract liquidation and debt management to ensure cashflow.

Ensure completion of projects as committed to clients

Manage self and/or team in closely working with internal teams to daily monitor project progress, quality and solve problem in a timely manner.
Ensure implementation of project compliant to standard working process of company.
Develop or manage team to develop project plan in consultation with other teams to specify detailed action timeline, checklists, PIC and other resources allocation required.

Job Requirement:

Active Listening, Presentation & persuasion.
Communication and marketing, especially digital marketing to define actions. Market trend, general social awareness about but not limited to digital trend growth, consumers, culture.
Project management & customer services mindset: (Plan-do-check-act), involved others in team decisions & actions, support team achieve goals.
Proficiency in English (intermediate) & Vietnamese.
At least 2-3 years of experience in digital side, client service

Chế độ bảo hiểm
Đào tạo
Tăng lương
Chăm sóc sức khỏe
Chế độ thưởng
Du Lịch

Cập nhật gần nhất lúc: 2021-06-24 17:32:03