Account Manager

Report to the Account Director and CCO
Focus on ensuring to maintain superior customer service levels, operational excellence and strategic insight.
Manage and train Account Executive teams to execute day- to- day operations from briefing, planning, pitching, executing, reporting and billings.
Drive client retention, renewals, upsells and client satisfaction.
Manage multiple clients/projects and deliver sustained profit margin.

Strong analytical, problem solving, campaign/ project management & team development skills
Excellent listening, negotiation and presentation abilities
Education and Qualifications
Proactive attitude and the ability to multi- task and set/meet aggressive deadlines
4 + years experience in Customer Success and/or Account Management
BA of Marketing/ Business Administration/ Sales or relevant field
Superior verbal and written communication skills in English, as well as interpersonal, organizational, and time management skills

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Cập nhật gần nhất lúc: 2025-02-28 19:25:03