Account Manager

Build and maintain strong, long- lasting client relationships.
Assist management in the establishment of long- range plans and corresponding schedules to achieve team goals and objectives.
Assist with challenging client requests or issue escalations as needed.
Develop new business with existing clients and/or identify areas of improvement to meet sales quotas.
Clearly communicate the progress of monthly/quarterly deliverables (including management accounts, tax computation, audited financial statement) to internal and external stakeholders.
Exercises overall supervision of staff. Participates in the processes including selecting, hiring, evaluating job performance, employee training and development, promoting, and any disciplinary action up to termination.
Prepare reports on team performance status.
Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts).
Monitor job progress and direct production scheduling to meet client deadlines.
Negotiate contracts, quotations and close agreements to maximize profits.
Responsible for ensuring compliance with all regulations, rules, policies, and procedures for effective and efficient process of delivery solutions to client.
Ensure the timely and successful delivery of our solutions according to customer needs and objectives.
Collaborate with accounting- sales team to identify and grow opportunities within jurisdictions.
Serve as the lead point of contact for all customer account management matters, who engage with accounting, auditing and tax filing services.
Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors.

Strong verbal and written communication skills.
Experience delivering client- focused solutions to customer needs.
Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role.
Solid experience with CRM software and MS Office (particularly MS Excel).
Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, especially with accountant members.
Excellent problem- solving skills and ability to defuse conflict.
BA/BS degree in Accounting, Auditing or Finance, Sales or relevant field.
Requires a knowledge of Accounting/Tax/Auditing fields and an excellent command of the English language.
Experience developing and leading emergency management preparedness, emergency response, and mitigation.
Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail.
Excellent listening, negotiation and presentation abilities.

Self- served lounge with coffee, tea, snack, etc.
Salary range: from 18.000.000vnd + bonus.
Bonus on National Holiday, Birthday.
Accessible career path and promotion opportunities.
Salary review: 2 times/year.
A professional, dynamic, international working environment.
Additional healthcare insurance.
Leaves: 12 days of annual leave + birthday leave + seniority leave.
Team- building, company trip, Noel, charity, Halloween, Year End Party, mid–autumn, etc.
13th month salary.

Cập nhật gần nhất lúc: 2024-07-26 11:25:02