Job Description:
ACCOUNT MANAGEMENT
Be a brand ambassador that comprehends client’s business to communicate with internal teams.
Be able to solve problem and advise client on the spot
Be responsible for managing 4 – 6 big client accounts in parallel smoothly
Be responsible for organizing and managing the work of internal team, ensuring timely completion and quality of work
Control and be responsible for the P&L of the projects, monitoring and optimizing the projects’ profit margin.
Follow- up payment as per the contract, report directly to Business Director and Accounting team if any payment delays
Predict problems that may arise and prepare solutions
Monitor work progress and keep in contact with clients at all stages (briefing, proposal, contract, production, campaign management).
Be initiative in account management tasks: meet up with clients, take briefs, brainstorm, research about brand/consumer insights…
Balancing competing priorities and multiple projects while meeting strict deadlines is critical Lead internal and external meetings
Solve challenging client requests or issue escalations as needed
BUSINESS DEVELOPMENT
Proactively seek for new business opportunities from current clients and new clients.
Build and maintain relationship with client’s direct working team (middle manager)
Self- plan individual and department targets and achieve results based on business direction of the company
TEAM MANAGEMENT
Solve team and cross- team problems.
Maintain the spirit and values of the agency to the team.
Lead, train and manage AS, SAE and AE
Job Requirements:
Be a Problem Solver with a positive “I CAN DO” attitude.
At least 2+ years of experience in a similar position or Digital Marketing
Experience in Influencer Marketing is a big plus
Be stable under pressure and have a strong sense of urgency.
English requirement: Working Proficiency
Strong interpersonal skills and team player.
Must be effective at multitasking, time management, presentations skills, strategic and innovative thinking.
Benefits:
Competitive salary and bonus based on the actual performance
Social Insurance, Health Insurance as required by law
Team Building, Company trip, bonding activities.
Work in a very motivated & open working environment
Working time and Location:
FIT24 Building, No.1 Ba Thang Hai Street, Ward 11, Dist. 10, HCMC
Monday- Friday: 9.00am- 6.00pm